Paid SU Self-Service email
Bluetownonline
Benefits:
Bi-weekly salary payments
Merit Based Compensation (Performance Related Pay awards)
Private Medical Insurance and Life Insurance Plans
U.S. Embassy Group Personal Pension Plan
Employee Assistance Program
Annual and Sick Leave
UK and U.S. paid public holidays
Season Ticket Loan (Transportation)
Training opportunities & personal development
Restaurant facility
On-site Gym
On-site Metro BankU.S. Embassy London is seeking a Passport & Citizenship Assistant to serve on one of two processing teams within the Passport & Citizenship Unit. You will be responsible for processing routine passport and citizenship cases received through personal appearance, mail, and the Military Courier System. You will interview applicants seeking routine passport and citizenship services and process cases to the point of final review. Professional presentation, courtesy and manner are critical to ensure visitors to the Embassy gain a favorable impression of our operation and receive appropriate assistance.QUALIFICATIONS REQUIRED
Applicants must address each required qualification listed below with specific and comprehensive information supporting each item. Failure to do so may result in a determination that the applicant is not qualified.EDUCATION:
4 GCSEs, High School Diploma, or an equivalent academic qualification.EXPERIENCE:
Progressively responsible experience in work involving the application of complex subject matter. As employees are required to research the Foreign Affairs Manual and apply it correctly, the incumbent must have prior experience navigating complex regulations and applying them in a practical work situation. Must also have experience in data entry and working as part of a team to provide a service, including extensive face-to-face contact with customers in a high-volume, customer-oriented operation.LANGUAGE:
Must be fluent in both written and spoken English (this may be tested).
London Beach, Kent
Sat, 23 Mar 2024 23:05:27 GMT
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