People Services Advisor

Job title:

People Services Advisor

Company

Arcadis

Job description

Job Description:Arcadis is the world’s leading company delivering sustainable design, engineering, and consultancy solutions for natural and built assets.We are more than 36,000 people, in over 70 countries, dedicated to improving quality of life. Everyone has an important role to play. With the power of many curious minds, together we can solve the world’s most complex challenges and deliver more impact together.Role description:Operational people service delivery to all Arcadians, providing local expertise, advice, proactive solutions, and quality support through appropriate people frameworks, policies, and procedures.Reports directly to the People Services Manager or Director.Role accountabilities:Act as a trusted advisor & member of the People Services TeamAs a member of the Local People Service team, the People Advisor will establish trusted relationships with employees & line managers and provide front-line advisory support on people initiatives, programs, or challenges. They will also collaborate with the business partner community and broader people services teams to support the total employee experience within a geographic area. The role will work closely with the People Services Director to support an inclusive high-performing organization, in line with the strategic people and culture direction.In more detail, the People Services Advisor will:

• Proactively ensure compliance with Arcadis Policy and relevant Employment Legislation. Providing accurate and timely advice to the business.
• Responsible for managing requests through People Assist (HR Case Management/ Service Request System), ensuring that progress is tracked within the Service Request to ensure seamless, well-documented case management, and ensuring appropriate resolutions are provided to employees and line managers.
• Referring/escalating requests to Business Partners or Global Centres of Excellence, as appropriate.
• Coordinating People Services operational tasks associated with Mobility e.g.: International Transfers, Visa Applications, Visa Renewals, Permanent Residency applications, and regulatory monitoring processes.
• Validate recruitment offers in collaboration with Line Managers, to ensure internal equity.
• Proactively drives Your Voice engagement, ensuring focus from Line Managers and supporting action implementation.
• Supports Line Management with Talent Inventory assessments and completion of Talent development actions (level 9 and below) and supports People Business Partners with the same (level 10 and above)
• Liaison with internal service providers and stakeholders e.g., Payroll, Talent Acquisition, and Global People Shared Services to ensure seamless operational delivery to the business
• Facilitation of new starter inductions
• Assisting with the cyclical and operational People needs of the business e.g., recruitment, and promotions, with full responsibility for operational aspects of People Services and supporting People Business Partners in operational aspects of People Services
• Support the changes in new systems/ ways of working initiatives
• Support regionally specific initiatives

General

• Responsible for delivering proactive, timely, and high-quality service
• The role holder will be expected to work across different Global Business Areas, where required
• The People Advisor will work collaboratively within the People Operating model to support the wider business
• Play a key role in the local People Services network and take an active role on group-wide People projects as needed
• Role Model the Arcadis Way
• Act as a visible steward of health and safety and ensure familiarity and compliance with Health and Safety regulations and guidelines.

Key Shared Accountabilities:

• Provide advisory services in support of strategic People programs (e.g. Talent Management, Performance & Reward, and Diversity, Inclusion & Belonging), incorporating our cultural pillars (Sustainability, Inclusion, Accountability, and Human – centricity).
• Establish trusted relationships with the employees & line managers.
• Provide front-line advisory on people initiatives and programs with a strategic people or business impact.
• Collaborate with multi-disciplinary teams to co-create, develop, and support people solutions

Qualifications & Experience:The candidate should have an academic degree (preferably in human resources) and a minimum of 5 years of progressive (human resources) experience. They should have broad experience and understand the complexity of leading people issues. Further, the candidate should have experience with diverse and complex matrix businesses and familiarity working within a People Shared Services & Centers of Excellence model

• Excellent communication skills and ability to build solid working relationships
• Excellent attention to detail
• Experience in managing/supporting People projects
• Capacity to understand how people issues impact the business and how People Services can create value for the organization
• Demonstrates integrity in all business interactions and honours personal commitments
• Ability to provide both verbal and written information clearly, succinctly, and persuasively, as well as the ability to influence others
• Strong organisation skills are important, as well as strong attention to detail, an ability to multitask and see work through to full implementation
• Ability to build key relationships and reach agreements and consensus despite differing goals and priorities
• Demonstrates a proactive approach
• Ability to adapt to a changing environment
• Ability to use research methods effectively, including data collection, diagnostic, and analytical skills
• Good working knowledge of employment laws and practices
• Experience in people data systems and processes

Why Arcadis?We can only achieve our goals when everyone is empowered to be their best. We believe everyone’s contribution matters. It’s why we are pioneering a skills-based approach, where you can harness your unique experience and expertise to carve your career path and maximize the impact we can make together.You’ll do meaningful work, and no matter what role, you’ll be helping to deliver sustainable solutions for a more prosperous planet. Make your mark, on your career, your colleagues, your clients, your life and the world around you.Together, we can create a lasting legacy.Join Arcadis. Create a Legacy.Our Commitment to Equality, Diversity, Inclusion & BelongingWe want you to be able to bring your best self to work every day, which is why we take equality and inclusion seriously and hold ourselves to account for our actions. Our ambition is to be an employer of choice and provide a great place to work for all our people.#LI-HP1#LI-Hybrid

Expected salary

Location

Brussel

Job date

Sat, 13 Jul 2024 00:05:29 GMT

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