Program Manager/Sales Manager – Dublin

Job title:

Program Manager/Sales Manager – Dublin

Company

JUJUR

Job description

Position: Program Manager/Sales ManagerLocation: Dublin, Republic of IrelandEmployment type: Full-timeDUTIES AND RESPONSIBILITIES:

• Manage client relationships and day-to-day engagement and as the main point of contact for client stakeholders
• Hire and recruit new talent as needed
• Coach, support and enable a diverse sales team across multiple disciplines and workflows
• Create and implement systems and processes to measure quality, effectiveness and productivity of the team
• Create and implement systems and processes that drive efficiency and performance
• Report on forecasting, performance to goal, trends, blockers and opportunities
• Collaborate with Program Director, Training and Quality teams to identify strategies, and processes to achieve increased revenue goals, improved conversion rates and faster-moving pipelines
• Prepare and conduct weekly and monthly business reviews with clients and be a key contributor to quarterly business reviews with clients
• Set team goals in partnership with analytics team and client.
• Oversee team performance to goals
• Manage, coach and mentor team leaders to ensure optimal performance
• Develop and implement strategies that drive employee engagement, performance and retention
• Maintain staffing optimization through deliberate hiring practices, employee retention, performance planning, and disciplinary action
• Continuously increase the effectiveness of the team, recognizing opportunities for creating new systems, structures, and processes.
• Maintain staffing optimization through deliberate hiring practices, employee retention, performance planning, and disciplinary action
• Identify strategic initiatives to grow and adapt the program to market conditions and client needs alongside your client contacts with a focus on increasing team size
• Proactively gather market insights through qualitative and quantitative data analysis to share with the Bird client and drive increased performance

REQUIREMENTS:

• Experience leading a team of full-cycle ISR/AE reps
• Native English Speaker plus additional native language requirements as needed
• Experience as an ISR/AE with additional team leadership experience
• Experience with the software vendor, IT Services, SaaS space or system integrator space
• Technical or dev background
• 7+ years in a revenue-focused discipline with 4+ years of management experience and good track record
• BA Degree/ Undergraduate degree or equivalent experience
• Exceptional skills in communication and presentation
• Experience managing client expectations and ensuring high levels of client satisfaction
• Strong sales aptitude skills, solutions-oriented with a passion for the customer and the customer experience
• Highly collaborative and results-oriented with proven success in sales attainment and the ability to excel in a team environment
• Self-reliant, adaptable, decisive, and professional; able to effectively multi-task in a dynamic environment
• Proficient in basic computer skills, Microsoft Office, GSuite, and general sales tools such as CRMs.
• Ability to analyze sales and pipeline data to understand how and where to drive performance
• Ability to partner with support functions and other departments for winning outcomes
• Strong organization and time management coupled with the ability to multitask and work under pressure

OFFER:

• Comprehensive VHI Health cover from day one
• Structured training & career development opportunities
• Education reimbursement
• Paid birthday leave
• Child/Dependent care reimbursement
• Personal Hardship Loan Program
• Mental health and 24/7 employee assistance program
• Bike To Work Scheme / Taxsaver Leap Card Scheme
• Top-performer and tenure awards

Jujur. Honest, trustful, fair.Transparency is key at Jujur. Our team is committed to deliver an honest and personal approach when it comes to recruitment solutions. Candidates and clients come to us as we take the time to really understand their needs.We are upfront while setting realistic and achievable goals. We believe that treating others with fairness and dignity is the rain that helps them grow and be fruitful.

Expected salary

Location

Dublin

Job date

Fri, 19 Jul 2024 06:09:28 GMT

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