Project Manager

Job title:

Project Manager

Company

Xtremepush

Job description

About the RoleWe are currently seeking a Project Manager to join our Customer Success team. Our dedicated Customer Success Team is committed to helping customers maximise the potential of Xtremepush’s platform by providing comprehensive project management and guidance throughout the onboarding process.This Project Manager position will play a pivotal role in our innovative SaaS software company. As a member of our dynamic team, you will harness your organisational prowess, leadership skills, and project management expertise to oversee the successful execution of SaaS software projects. Your dedication to delivering high-quality solutions will make a lasting impact on our clients and our company’s growth.This is a hybrid role. #LI-HybridKey ResponsibilitiesPlan and Execute with Precision:Collaborate with stakeholders to define project scope, establish goals, and map out deliverables.Develop comprehensive project plans, timelines, and resource allocation strategies to ensure projects meet or exceed client expectations within defined timelines.Proactively identify and mitigate potential risks, demonstrating a commitment to problem-solving and successful project outcomes.Lead with Vision and Engagement:Foster a collaborative and high-performance culture by effective collaboration across functional teams.Delegate tasks and responsibilities strategically, ensuring optimal utilisation of team members’ skills and expertise.Provide ongoing guidance and support to team members throughout the project lifecycle.Communicate Effectively and Build Relationships:Serve as the primary point of contact for clients, maintaining open and transparent communication.Regularly update clients on project progress, milestones, and any potential issues that may arise.Proactively address client concerns, demonstrating empathy and a commitment to building long-lasting relationships.Ensure Quality Standards are Met:Conduct regular reviews and testing to identify and promptly address defects, ensuring that products are delivered with the utmost quality.Work in close collaboration with the Account managers, technical solutions team and integration partners.Navigate Change with Agility:Effectively manage changes in project scope, schedule without compromising project goals. Evaluate and communicate the impact of changes on project objectives, ensuring that all stakeholders are informed and aligned with the revised plan.Demonstrate adaptability and resilience in the face of change, maintaining project momentum and objectives.Your Experience and QualificationsHold a Bachelor’s degree in Business, Information Technology, or a related field, or equivalent experiencePossess 4-5 years proven experience as a Project Manager in a SaaS software development environmentExhibit a strong understanding of project management methodologiesFluently communicate and collaborate with stakeholders, clients, and team membersDemonstrate the ability to manage multiple projects simultaneously with exceptional organisational skillsProficiently utilise project management tools and software to streamline project executionPreferred Qualifications:Project Management Professional (PMP) certificationExperience with the SaaS product development lifecycleFamiliarity with relevant technologies and software development processesStrong analytical and problem-solving skills to effectively navigate challenges and optimise project outcomesLocationThis is a hybrid role (Dublin, London or Milton Keynes)About usHeadquartered in Ireland with offices in the UK and US, Xtremepush is an Omnichannel Customer Engagement Platform powered by a built-in CDP. It enables high-velocity companies to build, grow, and retain strong customer relationships through personalised, relevant, and timely communication. With a true single customer view at its core, Xtremepush provides actionable customer intelligence that drives engagement, conversion, and revenue across all channels, while putting customer retention first.At Xtremepush, we believe that diversity adds incredible value to our teams, our products, and our culture. We don’t just accept differences, we celebrate it, we support it, and we thrive on it for the benefit of our employees, our products and our community. As an equal opportunity employer, we stay true to our mission by ensuring that our place can be anyone’s place regardless of race, religion, gender, sexual orientation, national origin, disability or age.

Expected salary

Location

Dublin

Job date

Tue, 21 Jan 2025 23:05:58 GMT

To help us track our recruitment effort, please indicate in your email/cover letter where (jobsnear.org) you saw this job posting.