Quality & Compliance Manager – North East Region

Job title:

Quality & Compliance Manager – North East Region

Company

Kara Healthcare

Job description

Quality & Compliance Manager – North East RegionJob Overview
Kara Healthcare is a distinguished care provider offering person-centred support across our Residential and Nursing care homes. We are committed to delivering outstanding, compassionate care-ensuring regulatory excellence and safeguarding resident well-being. As our Quality & Compliance Manager, you will uphold exceptional quality and ensure full compliance with CQC, Local Authorities and other relevant standards. You will support Home Managers, lead audits and inspections, and drive continuous improvement across our homesDuties– Lead quality assurance within the homes, regulatory audits, and spot checks across the homes– Develop, maintain, and improve policies, procedures, and risk management systems in line with CQC (England)– Conduct internal audits, investigate incidents and non-compliance events, driving best practices– Support homes to remain compliant with upto date guidance– Remote monitoring of digital systems and driving quality across the group– Mentor and support Home Managers to foster a culture of continuous quality improvement– Prepare management information and monthly quality performance reports– Liaise with regulatory bodies and support responses to inspections and improvement plans– Coordinate staff training and compliance education on quality, safety, and safeguarding.– Willingness to register with the CQC and step in to support absence of a managerAbout the roleExperienceProven experience in a compliance role, preferably within the Health and Social Care SectorExceptional organisational skills with a keen attention to detail.Effective communication skills, both written and verbal, with the ability to engage stakeholders at all levels.A proactive approach to problem-solving and the ability to work independently as well as part of a team.A respectful, courteous and compassionate nature and a willingness to undertake any aspects of care or non-care dutiesA belief in always giving your personal best and striving for continuous improvement.Minimum 5 years in social or health care quality/compliance, including at least 1 year in a managerial roleProven knowledge of Care Quality Commission standards, and associated legal frameworksStrong leadership, auditing, and risk-based problem-solving abilities.Excellent communication for staff training, coaching, and stakeholder engagement.Experience managing multiple sites and responding to external inspections and quality frameworksExperience in mental health, learning disability, or dementia care environmentsIf you are passionate about ensuring compliance standards are met while fostering a culture of quality assurance, we invite you to apply for this exciting opportunity as our Quality and Compliance Manager. We look forward to receiving your application and thank you for considering Kara Healthcare as your potential workplace.Location: North East – RegionSchedule:Monday to FridayWeekend availabilityAbout the companyKara Healthcare is an award-winning, family-run care home group committed to delivering exceptional care. We treat our residents like family, offering personalised support in a warm, safe, and caring environment. Guided by our core value, “Care with Pride,” we provide residential, dementia, nursing, and respite care services. Our dedicated team ensures dignity, choice, and independence for every resident.Required Criteria

• Minimum 5 years in social or health care quality/compliance, including at least 1 year in a managerial role
• Proven knowledge of Care Quality Commission standards, and associated legal frameworks

Desired CriteriaSkills you’ll need

Expected salary

£40000 per year

Location

Leicester

Job date

Wed, 11 Jun 2025 06:48:46 GMT

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