Receptionist

FirstGroup

Job title:

Receptionist

Company

FirstGroup

Job description

Main PurposeTo provide a first-class reception service to all guests, while maintaining the overall appearance of the Front of House.Main Duties

  • Maintain the overall appearance of the Front of House ensuring a clean and professional workspace
  • Answer main office phone line and directing calls as required in a prompt and professional manner
  • PAC access control – Ensuring all new staff are issued with staff access passes Issue security passes to employees, following the correct registration and security procedures
  • Recording and handing out day passes to visitors – ensure guests are signed in and hosts have been notified
  • Change temperature across the office as and when required via BMS – landlords system –
  • Audit Un-accompanied guest passes twice a week
  • Arrange milk deliveries on a weekly basis
  • Order and replenish stationery in the post room
  • Receipt and distribution of incoming mail
  • Acting as overall administrator for Condeco room booking system
  • Order stationery and sundries including business cards, headed paper, printer paper and toner
  • Action POs when required
  • Maintain incident log and Wellness room keys
  • Book couriers for Group employees when necessary
  • Oversee housekeeper to assist with delivery of items and organisation within office rooms

Special Working Conditions

  • Required to be present in office 5 days a week (25 hours per week)

Company Responsibilities

  • To comply with all Be Safe policies and support new initiatives
  • Replenish all first aid boxes
  • Advise safety information to external visitors and FirstGroup employees that are not based at The Point
  • Give new employees tour of 8th floor

Skills, Experience and Qualifications

  • Customer service skills
  • Ability to work well with others
  • To be thorough and pay attention to detail
  • Administration skills
  • Patience and the ability to remain calm in stressful situations
  • The ability to accept criticism and work well under pressure
  • Sensitivity and understanding
  • Excellent verbal communication skills
  • To be able to use a computer and the main software packages competently

Performance Measures

  • Time management
  • Responding to emails and queries in a timely manner
  • Professionalism when greeting visitors and speaking with colleagues

Expected salary

Location

London

Job date

Sat, 03 Aug 2024 02:59:51 GMT

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