Sales and Customer Service

Appointments Personnel

Job title:

Sales and Customer Service

Company

Appointments Personnel

Job description

We are seeking a proactive individual to join our client’s Sales team and provide outstanding Customer support across a range of sales and administration tasks. Working within the supportive sales team, you will take inbound calls from potential customers, understand their needs and provide them with a tailored solution.Key Responsibilities:

  • First point of contact for all sales enquiries, ensuring you fully understand their requirements and be compassionate to their needs.
  • Nurture relationships, recording all activities in their CRM system
  • Schedule jobs in engineers calendars ensuring efficiency and attention to detail
  • Report on quality of leads, updating the marketing team with results of the marketing strategy
  • Provide outstanding customer service and aftersales support
  • Creating custom quotations

The Ideal Candidate

  • Digitally savvy and ability to manage multiple systems
  • Excellent attention to detail
  • Ability to provide outstanding customer service
  • Proactive and ability to manage workload efficiently

If you are interested in this role and feel you have the necessary skills and experience, we would love to hear from you! Please apply today to be considered for this opportunity.

Expected salary

Location

Stoke-on-Trent

Job date

Thu, 09 Jan 2025 04:58:58 GMT

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Job Location