Security Officer – UK Mission to the UN/British Consulate-General NY

Job title:

Security Officer – UK Mission to the UN/British Consulate-General NY

Company

HM Government

Job description

Main purpose of job:The British Government’s Consulate General and UK Mission in New York has an exciting opportunity for a driven, professional and conscientious person to join the Security Team as a security officer. This opportunity is a rewarding role which supports and further develops the special relationship between the UK and the US, supporting work at the forefront of international diplomacy in order to make a real difference globally.The US Network offers a unique career enhancing opportunity and is committed to supporting its staff through a variety of benefits including generous leave, insurance packages and a highly competitive 401k programme. It also promotes a culture of work/life balance. In this role you would be working in a diverse international environment with UK diplomats, armed forces personnel and other country-based staff operating across the British Government’s network of Consulates and Government Offices in the United States. This network provides a platform for approximately 30 Government departments and agencies to conduct their work in the United States and is made up of over 900 staff with a rich and diverse background, skill sets, and experiences.The ideal candidate will represent the FCDO for both the UK Mission and British Consulate General in New York. This role encompasses both customer service and security skills and requires an individual to be representative of the office as they will be the first and last point of contact for all visitors arriving and leaving the office. During the weekday shifts, it is vital that security officers are completely professional representing HMG and delivering exemplary customer service. Outside of business hours, security officers are required to make sure that the premises and assets of the office are kept safe and secure.Roles and responsibilities:

• Reception duties, including meeting and greeting visitors, taking switchboard calls from the public, liaising with colleagues about visitors and attendees at meetings and events, managing access control to the offices, handling visitor passes and being the first point of contact for staff and visitors to the office.
• Reception Guard duties, including staffing metal arch detectors, searching visitors’ bags, providing a security presence in the public reception and occasional security presence at events or major meetings including at official residences.
• Office Guard: Implement day-to-day security measures, including patrols, locking/ un-locking procedures, CCTV monitoring, pass and access control and programming, testing alarms and radios, escorting contractors, freight elevator access, security scanning of mail/ post, key-holders for the offices, completing security paperwork and logs.
• Building Facilities Support working alongside other Corporate Services staff: carry out shared wider duties across the guard force, to help with office facilities support around: health & safety measures, notices and paperwork; fire drills, extinguishers, first aid kits, equipment, security signage, key-holder and locks duties, helping manage the mailroom.
• Other ad hoc tasks as directed by Security and Corporate Service Managers.

Essential qualifications, skills and experience

• Demonstrated work experience in security/law enforcement/military, ideally office based.
• Excellent people engagement skills and first-rate customer service, including a proven track-record in dealing with members of the public.
• Experience of working public reception in an office environment.
• A high degree of professionalism and strong ability to represent the UK government externally to visitors and other members of the public.
• Adaptable, flexible and energetic; ability to work well in a team and to work collaboratively to deliver shared tasks and help others.
• Proven experience of Microsoft Windows 10 suite, including Outlook, Word and Excel – as well as bespoke IT security, access control & CCTV systems.
• Must be fluent in spoken and written English.
• Must be a British, US, Canadian, Australian or New Zealand citizen.
• Must have the existing legal status to live and work in the US in your own right, from time of application.

Please note: Under US State Department requirements, the UK Government in the US may only employ, as non-diplomatic staff, persons who are US citizens, US Permanent Residents, A and NATO visa holders with EAD cards, and L2 visa holders with an up-to-date I-94 form. You may refer to our website for additional information: https://www.gov.uk/guidance/living-in-the-usa. All selected candidates are subject to background checks and will require a security clearance prior to starting work.Desirable qualifications, skills and experience

• Current holder of New York Security Guard Licence an advantage.
• Previous experience of working in the diplomatic community, especially if in New York, is helpful.
• Previous experience of office facilities work is useful, but not essential.

Required behavioursDelivering at Pace, Making Effective Decisions, Managing a Quality Service, Working TogetherApplication deadline15 September 2024GradeS2Type of PositionFull-time, PermanentWorking hours per week40RegionAmericas, Caribbean & Overseas TerritoriesCountry/TerritoryUnited StatesLocation (City)New York, UK Mission to the United Nations, New YorkType of PostBritish Consulate GeneralNumber of vacancies1Salary CurrencyUSDSalary$23.64 gross per hourStart Date4 November 2024Other benefits and conditions of employmentThe British Embassy and its US Network is committed to all employee’s ongoing learning and development needs. We offer a comprehensive platform for personalised learning for everything from soft skill development (communicating with impact, handling difficult conversations, time management) to more technical or professional skills necessary to complete your job (software training, formal qualifications etc.).The UK Government operating in the US offers a substantial benefits package including generous leave, a choice of medical insurance, 401(k) matching up to 7%, extensive learning opportunities and a great work/life balance.Additional informationWorking patterns:This role is in-person only. The contract is 40 hours per week, with a rotating shift pattern across several weeks covering a Monday to Friday roster. Shifts are 8 hours each, with the early shift from 06:00 – 14:00 and the late shift from 14:00 – 22:00. Please note that during the General Assembly in September, the office will be open 24/7 for two weeks, so flexibility is required to operate shifts during that time.Appointable candidates who were unsuccessful may be placed on a ‘reserve list’. If during the reserve period of 6-12 months the same or a largely similar role becomes available, that role may be offered to the second or subsequent candidate.Employees who are not liable to pay local income tax on their Mission salary, e.g. some non-local national staff and some spouses or partners of UK diplomatic staff, will have their salaries abated by an equivalent amount. Internal candidates must inform their supervisor before they apply to a different position.Only successful candidates will be contacted. Please no phone calls. Due to the high volume of resumes we receive; we cannot guarantee consideration of your application if the submission instructions are not properly followed.The British Embassy is committed to a policy of equal opportunities and to creating a diverse working environment, free from discrimination, where everyone is included and treated fairly, based on merit alone. We are an equal opportunity employer, making all employment decisions without regard to race, gender, gender identity, religion, national origin, citizenship, disability, age, sexual orientation, political affiliation or any other criterion protected by law.The FCDO operates an agile workforce. To facilitate this, you may be required to undertake other duties from time to time as we may reasonably require.Please be aware that you will only be able to apply to vacancies for Country Based Staff roles with the British Government through this official tal.net site (operated by Oleeo). Jobs may be advertised on third party websites, however our adverts will always link back to the official tal.net site. If you complete and send an application through any other site, we will not receive it.

Expected salary

Location

United Kingdom

Job date

Sun, 01 Sep 2024 01:58:53 GMT

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