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JOB SUMMARY:
The Sell in and B2B Customer Service Associate will oversee daily operations to ensure exceptional customer satisfaction to all our US and Canada Sell in and B2B customers. The Sell in & B2B Customer Service associate will be managing customers inquiries, process orders, delivery documents and invoicing accurately following the order management procedure to meet the customer needs. The Sell in & B2B Customer Service Associate will be collaborating closely with the Customer Service Manager to ensure process documentation and improving customer experience.
JOB RESPONSIBILITIES:
KEY PERFORMANCE INDICATORS:
REQUIREMENTS:
EDUCATION:
Bachelor’s degree in supply chain management, Business Administration, or a related field, or its equivalent from a foreign institution.
EXPERIENCE:
1-3 years of experience in Supply Chain Management and/or Customer Service
SKILLS:
PHYSICAL & TRAVEL REQUIREMENTS:
All Applicants:
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