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At Singtel, our mission is to Empower Every Generation. We are dedicated to fostering an equitable and forward-thinking work environment where our employees experience a strong sense of Belonging, to make meaningful Impact and Grow both personally and professionally. By joining Singtel, you will be part of a caring, inclusive and diverse workforce that creates positive impact and a sustainable future for all.
The role involves supporting the Singtel SD-WAN platform by overseeing maintenance and operations to ensure optimal performance. Responsibilities include representing or leading Platform Operations in resolving technical issues, particularly during escalated incidents. The candidate will execute configuration changes based on reviewed work orders and change requests, ensuring thorough testing prior to implementation.
Additionally, the role requires governing the SD-WAN platforms against security vulnerabilities and managing incidents and remediation efforts. Regular reporting on platform performance, security posture, and changes is essential, with reports generated daily, weekly, monthly, quarterly, and annually. The candidate will also participate in the design, review, and implementation of new platform products and services as needed.
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