Senior Hardware Engineer, Network Platform Development

DESCRIPTION

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain and data center operations — and we’re looking for talented people who want to help.

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

Do you love deconstructing problems to develop products that impact millions of people around the world? Would you enjoy identifying, defining, and building software solutions that revolutionize how businesses operate?

Amazon Web Services Network Product Development team is responsible for the development, availability and lifecycle management of AWS Networking platforms. We are looking for Hardware Development Engineer to join a diverse group of software, network, and hardware engineers to design, deliver and operate our networking platforms for our data centers. The Software Developer on our team is responsible for re-defining the way we think about networking and infrastructure to enable our internal and external customers to continue to scale without limit on the largest, most reliable global infrastructure.

We are looking for an innovative, self-motivated Hardware Developer with Ethernet networking experience in the areas of terabit switch fabrics, 10/40/100/400/800 gigabit interfaces, embedded CPU subsystems, and network processors. In this role the Hardware Engineer will be a hands-on technical lead responsible for reliability of AWS networking hardware in data centers. You will work with customers and partner teams to gather data, analyze, troubleshoot, root cause hardware and software issues. You will drive hardware and software changes that will directly improve user experience for millions of AWS customers. Come join us if you want to test your limits and tackle technical challenges you won’t see anywhere else.

Key job responsibilities

Our engineers collaborate across diverse teams, projects, and environments to have a firsthand impact on our global customer base. You’ll bring a passion for hardware, software, innovation, data, quality, analytics and distributed systems. You’ll also:

• Solve challenging technical problems, often ones not solved before, at every layer of the hardware and software stack
• Design, implement, test, deploy and operate innovative and secure software and hardware solutions in the field of networking systems
• Build high-quality, highly available, always-on products
• Research implementations that deliver the best possible experiences for customers
• Participate in on-call rotation and operational excellence activities, invent and implement ways to improve operational posture

A day in the life

Hardware engineers within NPD could be working in a variety of areas, few examples would be: hardware design and development; building the systems that validate hardware quality in manufacturing; monitoring and improving hardware reliability in data centers; platform and operating system work. We cover everything from low level hardware to embedded software and systems that operate and monitor it. Operating at the scale we do, there is no blueprint for how to do what we do, which encourages our engineers to identify and develop simple solutions to complex problems. We encourage durable solutions that look around corners while taking into consideration our customer needs from a cost, performance, and reliability perspective. We work closely with our internal partners that design, build and operate the network to ensure that our solutions meet their needs and exceed their expectations.

About the team

Within AWS Networking the NPD (Network Product Development) organization is responsible for designing the hardware, building the software that power the global AWS network. Beyond product delivery we actively manage the fleet of switches and routers in a network that keeps growing. This means tracking key business and operational metrics to ensure that we operate smoothly and minimize or eliminate customer impact due to device related issues for a transparent AWS customer experience.

Working at AWS in the Core Networking Team • Meet Matt, Director, Core Networking — https://youtu.be/DqTStjRtjX4

Why AWS

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Work/Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

Diverse Experiences

Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Mentorship and Career Growth

We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Inclusive Team Culture

Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Our inclusive culture empowers Amazonians to deliver the best results for our customers. We not only celebrate the diversity of our workforce, we celebrate the diverse ways we work.

BASIC QUALIFICATIONS

• Bachelor’s in electrical engineering or similar degree and 7+ years of non-internship professional hardware development/test experience
• 5+ years of experience in Ethernet networking, working with embedded systems and SW, troubleshooting hardware issues
• 5+ years of experience working with Linux – includes understanding fundamental commands, file system hierarchy, permissions, user management etc. Familiarity with tools such as ping, traceroute, tcpdump, ifconfig, ip link, ip route, arp, etc.
• Good verbal and written communication skills
• Ability to travel internationally

PREFERRED QUALIFICATIONS

• Masters in electrical engineering or another technical degree
• Knowledge of professional hardware engineering & best practices for full hardware development life cycle
• Experience in HW development/test engineering in Ethernet switching fabrics, Ethernet PHY and SerDes interfaces, embedded CPU subsystems, network processors, I2C, USB; Experience troubleshooting hardware issues at large scale;
• Software development or scripting experience including coding, code reviews, testing, SQL and data analysis skills; Experience scripting in Python; Understanding of the interaction of Linux user space utilities/scripts with drivers/sysfs; Experience with UEFI/Uboot
• Understanding of circuit schematics and hardware data sheets; Experience with RMA failure analysis; Experience with Ixia, Spirent or other traffic generation/analysis tools and experience with traffic test automation.

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $128,600/year in our lowest geographic market up to $213,600/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.

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