Senior Information Management Associate

Job Description

Applications are welcome from internal and external candidates. For all IOM vacancies, applications from qualified and eligible first-tier candidates are considered before those of qualified and eligible second-tier candidates in the selection process. For the purpose of this vacancy, internal candidates are considered first-tier candidates.

Organizational Context and Scope

Under the direct supervision and overall supervision of the Information Technology Officer, the incumbent will be responsible for implementing the activities related to information management and systems’ development required by IOM Somalia Misson. The incumbent will also provide support in the administration, maintenance, and troubleshooting of all IOM application

Responsibilities

Responsibilities and Accountabilities

1. Define user requirements, analyze business processes, create prototypes to confirm requirements, design, code, test, and deploy .NET, PHP and power Platform applications.
2. Manage, maintain, optimize the performance, document, and support both existing and new .NET,PHP and Power Platform applications.
3. Train users to ensure productive use of the applications.
4. Responsible for the configuration, administration, monitoring, maintenance, and security of applications and databases.
5. Create, manage, and maintain database objects to be used for applications and reports.
6. Implement software development SOPs establishing source control, backup, recovery, and issue tracking using IOM standard tools.
7. Respond promptly within accepted timeframes to application’s user support and enhancement requests ensuring continued operation of the said applications.
8. Timely report needs and progress on issues in his/her area of responsibility.
9. Supports the confidentiality and integrity of all IOM related information by following control procedures in ICT standards of conduct and data protection rules.
10. Maintain and ensure confidentiality of data in accordance with IOM Data protection rules and principles as guided by the IOM standards of conduct; and
11. Perform other duties as required.

Qualifications

Education

• University degree in Computer Science or a related area with four (4) years of relevant professional experience, or
• High School diploma with six (6) years of relevant professional experience

Accredited Universities are those listed in the UNESCO World Higher Education Database.

Experience

• A minimum of four years of increasing responsibilities in .PHP and NET software development (particularly on C#, ASP.NET) with SQL Databases and a minimum of two years of experience in developing web-based database applications and thin-client Web-based applications.
• A minimum four years of experience with power platform, demontrating extensive skills in power Apps, power Automate and Power BI
• Experience working with specialized international agencies (UN Agencies, International Organisations, and International NGOs) and in complex operations, including conflict and post-conflict situations preferred.

Skills

• Knowledge on software development, particularly the use of C# and .Net Framework
• knowledge in developing applications PHP, HTML, CSS and Javascript
• Knowledge of building custom application using Microsoft power Platform
• Knowledge of Microsoft SQL Server 2008 or higher, SQL Reports Server, and experience in using SSMS.

Languages

• For all applicants, fluency in English is required (oral and written).

IOM’s official languages are English, French and Spanish.

Proficiency of language(s) required will be specifically evaluated during the selection process, which may include written and/or oral assessments.

Required Competencies

IOM’s competency framework can be found at this link. Competencies will be assessed during the selection process.

Values – all IOM staff members must abide by and demonstrate these three values:

• Inclusion and respect for diversity: Respects and promotes individual and cultural differences. Encourages diversity and inclusion.
• Integrity and transparency: Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
• Professionalism: Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.
• Courage: Demonstrates willingness to take a stand on issues of importance.
• Empathy: Shows compassion for others, makes people feel safe, respected and fairly treated.

Core Competencies – behavioural indicators (Level 2)

• Teamwork: Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
• Delivering results: Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes.
• Managing and sharing knowledge: Continuously seeks to learn, share knowledge and innovate.
• Accountability: Takes ownership for achieving the Organization’s priorities and assumes responsibility for own actions and delegated work.
• Communication: Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way.

Managerial Competencies – behavioural indicators (Level 2)

• Leadership: Provides a clear sense of direction, leads by example and demonstrates the ability to carry out the Organization’s vision. Assists others to realize and develop their leadership and professional potential.
• Empowering others: Creates an enabling environment where staff can contribute their best and develop their potential.
• Building Trust: Promotes shared values and creates an atmosphere of trust and honesty.
• Strategic thinking and vision: Works strategically to realize the Organization’s goals and communicates a clear strategic direction.
• Humility: Leads with humility and shows openness to acknowledging own shortcomings.

Notes

1. Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation.
2. This selection process may be used to staff similar positions in various duty stations. Recommended candidates will remain eligible to be appointed in a similar position for a period of 24 months.
3. This post is subject to local recruitment. Only those holding a valid residence and work permit for the country where this position is based will be eligible for consideration.
4. Appointment will be subject to certification that the candidate is medically fit for appointment, verification of residency, visa, and authorizations by the concerned Government, where applicable. Vaccination against COVID-19 will be required for IOM personnel who are hired or otherwise engaged by IOM. As part of the mandatory medical entry on duty clearance, candidates will be requested to provide evidence of full vaccination.
5. IOM does not charge a fee at any stage of its recruitment process (application, interview, processing, training or other fee). IOM does not request any information related to bank accounts.
6. IOM only accepts duly completed applications submitted through the IOM online recruitment system. The online tool also allows candidates to track the status of their application.

Required Skills

Network Design and AdministrationWeb Development and Administration

How to apply

Please follow the steps below to submit your application through the IOM Careers portal:

1. To view the vacancy, click View the external job posting to access the external job posting. At the bottom of the page, click Apply Now to begin the application process by entering your email. Your profile will be automatically created and updated as you provide information for each job application.

REMINDERS BEFORE YOU SUBMIT YOUR APPLICATION

• We strongly recommend that your profile is accurate, complete, and includes your employment records, academic qualifications, language skills and UN Grade (if applicable).
• Answer the job application questions.
• Upload supporting documents, including a motivation letter, CV, educational certificates, or any other documents required for the specific job posting.
• Insert your digital signature.
• Once your profile is completed, please apply, and submit your application.

Please note: IOM does not charge any fees at any stage of the recruitment process, including application, interview, processing, training, or any other related fees.

Posting Period: 14 October to 27 October 2024

Only shortlisted candidates will be contacted