Senior Manager – O2C Supply Chain

Job title:

Senior Manager – O2C Supply Chain

Company

Eli Lilly

Job description

At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We’re looking for people who are determined to make life better for people around the world.At Lilly, we serve an extraordinary purpose. We make a difference for people around the globe by discovering, developing and delivering medicines that help them live longer, healthier, more active lives. Not only do we deliver breakthrough medications, but you also can count on us to develop creative solutions to support communities through philanthropy and volunteerism.At Lilly, we believe in the talent of our workforce. One of the best ways to utilize and develop that talent is to use our existing workforce to fill new and/or open positions. If you are looking for a new position within Lilly, you can view and apply to open roles posted in the internal job posting system. You must meet the minimum qualifications outlined in the job description and have/obtain work authorization in the country the position is located in order to be considered. When applying internally for a position, your current supervisor will receive notification that you have applied to the position. We encourage employees to discuss the opportunity with their supervisor prior to applying.Company Overview:The Global Business Solutions (GBS) Center at Cork was established in July 2010 to provide financial shared services such as Order to Cash, Purchase to Pay, and General Accounting and Global Travel and Meeting services. Since then, the scope of GBS Cork has expanded outside of Finance and into other Business Service functions, Customer Meeting Services, Global HR Data Management, Medical Information and Clinical Trials. The current headcount is circa 1600 multi-lingual employees and the culture is vibrant and diverse. The GBS was awarded CIMA International Shared Service Centre of the Year in 2013 and 2014, with particular credit to Employee Engagement.The GBS Lilly Management Team is currently looking for a people-oriented, customer centric and forward-thinking O2C Senior Manager, to join its Supply Chain Management team in Cork. This individual will be an exceptional professional, who consistently exceeds expectations, thrives in a challenging and dynamic work environment, and will be an active contributor to our team. The O2C Senior Manager, will work cross-functionally and have regular interaction with key business partners.Lilly enjoys a strong reputation for quality and focus on employee development. We make it our mission to attract the best and we always look at alternative ways to provide opportunities for our people to excel, grow and build a great career. Other than working with a great team, we also offer a very competitive benefits package, we provide an open and friendly work environment where we empower people and provide them with opportunities to develop their long term career.Roles and Responsibilities include Recognize, exemplify and adhere to the Lilly values which centre on our commitment to People, Excellence and Compliance. As a key member of staff, the Senior Manager is expected to embrace and contribute to our culture of continuous improvement with a focus on streamlining our processes adding value to our business and meeting customer/stakeholder needs.Responsibilities

• Manage Order to Cash (O2C) Supply Chain Management (SCM) team of 8-10 individuals.
• Lead the SCM team in delivering operational excellence across all supply chain processes.
• Liaise with our Logistics Service Providers (LSPs) in ensuring we have a best-in-class replenishment and distribution function ensuring we get our medicines to our patients on time.
• Build a strong relationship with all our affiliate contacts across the EMEA markets.
• Build a strong relationship with our Lilly colleagues in Global Supply Chain, , Quality, BPKC, & Integrated Services
• Actively connect with your people and drive engagement by holding regular 1-1’s and team meetings.
• Coaching and developing a team to its fullest potential to contribute to overall GBS performance
• Develop top talent by participating in regular succession planning and having robust performance conversations.
• Recognise and reward excellent performance within the team.
• Create, Promote and Maintain Operational Excellence
• Work as part of the GBS management team to make the GBS a great place to work for all employees.
• Work in partnership with various cross-functional stakeholders to maintain efficient and compliant processes.
• Ensure the culture of compliance is reinforced continuously within the team.
• Actively develop and maintain trusted relationships internally & externally with all business partners, while providing thoughtful and candid insights into key business matters.
• Lead where possible continuous improvement initiatives including standardization and/or re-engineering of processes and controls.
• Continuously look for ways to improve our service level for our customers /stakeholders
• At all times, provide input and recommendations into current process and ways in which it can be improved in terms of efficiency and effectiveness.
• Ensure best practices are in place to achieve highest standards within daily operations.
• Drive and contribute to cross-functional projects where opportunity arises.
• Demonstrate excellent project management abilities and strong understanding of financial systems.
• Support organizational changes.
• Analyse and translate data into key strategic inputs and insights to drive decision-making.
• Proven ability to work on high level value-add ad hoc projects while continuing to achieve routine goals
• Coordination and oversight of key O2C processes within GBS for all EMEA affiliates.
• Build Strong Working Relationships with:

– CFO’s, Controller and all stake holders for supported affiliates
– Other GBS functions: GA, P2P, CMS, etc.
– Working with Global O2C Teams ensuring alignment on Global process * Review Key performance metrics with impacted stakeholders

• Governance of the Outsourced Business Partner for O2C and ensuring that service delivery meets SLA metrics.

Basic Qualifications:

• Bachelor’s degree
• Finance related undergraduate degree (or in a similar field)
• Supply Chain Management Experience preferred

Additional Qualifications :

• Strong People Management & Leadership Skills
• Demonstrated knowledge of Financial work stream with a minimum of 5 years’ experience in a multinational environment.
• Self-motivated professional with excellent customer service and strong working/team building relationship skills
• Proven interpersonal and communication skills to interact with all levels of an organization
• Demonstrates good judgment and is solution orientated
• Ability to work independently and within a team environment
• Strong organizational and multitasking capabilities
• Attentive to details to ensure compliance and accurate reporting.
• Clear and concise written skills.
• Experience of working to tight deadlines and analysing multiple entities.
• Flexibility in adapting to a non-routine and fast-paced environment.
• Systems Experience especially SAP is a plus

People

• Be able to take charge of, inspire and influence a team of 8-10 employees
• Actively connect with your people and champion employee engagement
• Develop top talent by participating in regular succession planning and having robust performance /coaching conversations.
• Work as part of the GBS management team to make the GBS a great place to work for all employees.

Create, Promote and Maintain Operational Excellence

• Actively work in partnership with various cross-functional stakeholders (internally & externally) to maintain effective relationships and ensuring efficient and compliant processes.
• Ensure the culture of compliance is reinforced continuously within the team.

• Continuously look for and or lead where possible continuous improvement initiatives including standardization and/or re-engineering of processes and controls.
• Drive for results and ensure best practices are in place to achieve highest standards within daily operations.
• Drive cross-functional projects where opportunity arises.
• Demonstrate excellent project management abilities and strong understanding of financial systems.
• Support organizational changes.
• Analyse and translate data into key strategic inputs and insights to drive decision making.
• Proven ability to work on high level value-add ad hoc projects while continuing to achieve routine goals

Knowledge and Experience

• Any European Language is a plus
• Strong People Management & Leadership Skills
• Experience in managing a diverse team
• Experience in Order to Cash Processes
• Self-motivated professional with excellent customer service and strong working/team building relationship skills
• Proven interpersonal and communication skills to interact with all levels of an organization
• Demonstrates good judgment and is solution orientated
• Ability to work independently and within a team environment
• Strong organizational and multitasking capabilities
• Attentive to details to ensure compliance and accurate reporting.
• Experience of working to tight deadlines and analysing multiple entities.
• Flexibility in adapting to a non-routine and fast paced environment.
• Systems Experience especially SAP is a plus

Additional InformationLilly enjoys a strong reputation for quality and focus on employee development. We make it our mission to attract the best and we always look at alternative ways to provide opportunities for our people to excel, grow and build a great career “attract and develop talent, build future leaders at all levels, and improve diversity and inclusion across our company”. Other than working with a great team, we also offer a very competitive benefits package, we provide an open and friendly work environment where we empower people and provide them with opportunities to develop their long-term career.Travel Percentage 0-10%Note: When applying internally for a position your current supervisor receives notification that you have applied to the position. We encourage employees to discuss the opportunity with their supervisor prior to applying.Lilly is dedicated to helping individuals with disabilities to actively engage in the workforce, ensuring equal opportunities when vying for positions. If you require accommodation to submit a resume for a position at Lilly, please complete the accommodation request form ( ) for further assistance. Please note this is for individuals to request an accommodation as part of the application process and any other correspondence will not receive a response.Lilly does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status.#WeAreLilly

Expected salary

Location

Cork

Job date

Wed, 20 Nov 2024 23:35:17 GMT

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