Senior Network Administrator

Position: Senior Network Administrator

Location:

AZ – Admin

2701 North 16th Street

Phoenix, AZ

Remote Status: Hybrid Job Id: 1381 # of Openings: 1

Change Lives With Recovery Innovations! Our Mission is to empower people on their journey to recovery, helping them achieve their goals, rediscover meaning and purpose in life, and reconnect with themselves and their communities. Our Vision is to revolutionize healthcare by pioneering innovative solutions that go beyond behavioral health, empowering people to thrive in the communities where they live, work, and play. Join a groundbreaking team at the forefront of Peer-Powered Support, empowering individuals on their journey through mental health and substance use challenges! Be part of something bigger—together, we can change lives and create lasting hope!

Position: Senior Network Administrator

Job Type: Full-Time; Exempt

Shift Details: 8:00AM – 5:00PM – Monday-Friday

Work Location: Hybrid – Travel Required up to 50%

Salary/Hourly Wage: $95,000.00 – $110,000.00/year

Specialties / Licenses or Certifications:

• Bachelor’s Degree in Computer Science, Information Technology, or related field, or equivalent work experience in network administration.
• Preferred certifications: Network Administration certificate, Microsoft Certified Solution Architect, VMware Certified Professional (VCP), CompTIA Network+.

Role Overview: Senior Network Administrators are tasked with managing data centers, infrastructure, IT, and business systems. Their responsibilities include technical support, hardware and software installation and maintenance, help desk and remote desktop support, server and operating system management, and documentation of procedures.

Essential Duties and Responsibilities:

1. Team Leadership:
   • Provide technical leadership to IT teams, ensuring best practices in network design, implementation, and troubleshooting.
   • Mentor junior network administrators and support technicians, fostering a cohesive learning environment.
   • Manage IT-related projects across the organization.
   • Develop and manage yearly project plans within the IT department.
2. Network Installation, Maintenance, and Monitoring:
   • Provision, install/configure, operate, and maintain systems hardware and software, and related Windows infrastructure.
   • Support cloud environments, Windows servers, deployments, network administration, configuration, and troubleshooting (NOC).
   • Administer VPNs, firewalls, and other security applications (SOC).
   • Deploy and maintain VMware, Workspace One, Okta, Jira, Active Directory, Vonage, Verkada, and Microsoft 365.
   • Investigate, repair, and recover from hardware/software failures, maintain disaster recovery procedures, and coordinate with impacted sites and users.
3. Compliance & Risk Management:
   • Create documents, FAQs, and security prevention/awareness guides for end-users.
   • Comply with company policies, procedures, and HIPAA privacy rules and regulations.
   • Monitor, detect issues, and report on third-party, Windows, and mobile applications and devices.
4. Cross-Functional Collaboration:
   • Provide front-line and virtual support in a hybrid work environment.
   • Manage equipment inventory and third-party vendor relationships.
   • Support multiple sites across 7+ states.
   • Collaborate with stakeholders and team members to align technical solutions with organizational goals.
5. Additional Duties:
   • Undertake additional projects as assigned.
   • Support Contact Center telephone and customer care core systems.

Your well-being and success are our priority at RI—explore our benefits and discover how we invest in YOU every step of the way! As an innovative leader in behavioral health care, we are committed to supporting our teams through a comprehensive benefits package. This includes competitive health, dental, and vision insurance, as well as access to mental health resources and wellness programs. We offer a strong retirement plan with company matching and generous paid time off to support work-life balance. In addition, we provide ongoing opportunities for professional development and training to help you advance in your career. We value the contributions of our team members and are dedicated to fostering a supportive, inclusive environment where you can thrive both personally and professionally.

Job Requirements:

To perform this job successfully, an individual must meet the following requirements:

1. Education/Licenses:
   • Bachelor’s Degree in Computer Science, Information Technology, or related field, or equivalent work experience in network administration.
   • Preferred certifications: Network Administration certificate, Microsoft Certified Solution Architect, VMware Certified Professional (VCP), CompTIA Network+.
2. Experience:
   • 5+ years of experience in network administration required.
   • 2+ years in a senior or lead role preferred.
3. Skills:
   • Advanced knowledge of network operating systems, WLAN, cloud environments, network topologies, network hardware, computer operating systems (Windows), routing, switching, data privacy, security, and telecommunication systems.
   • Strong knowledge of networking protocols (e.g., TCP/IP, BGP, OSPF, DNS, DHCP).
   • Proficiency in configuring and managing Cisco, Extreme and equivalent networking hardware.
   • Experience with cloud platforms (e.g., AWS, Azure) and hybrid networking environments.
   • Familiarity with network monitoring tools (e.g., SolarWinds, Nagios).
   • Expertise in configuring firewalls, VPNs, and other security appliances.
   • Exceptional leadership skills to mentor team members and drive successful implementation of complex network projects.
   • Strong customer service background.
   • Proficiency in managing organizational expectations and cross-functional collaboration.
   • Experience in vendor contract management.
   • Excellent written and verbal communication skills.
   • Ability to walk, climb, stoop, reach, crawl, crouch, kneel, push, pull, and lift a minimum of 65 lbs.

Driving Requirements:

• If driving is required for this position, must meet all requirements outlined in Recovery Innovations’ driving policy.
• If not qualified to drive per driving policy, a Non-Driver Attestation form must be signed.

Miscellaneous Requirement(s):

• Travel required based on business need.
• Must be 18 years of older with a valid driver’s license.
• Ability to maintain a high level of confidentiality (HIPAA guidelines and regulations) and professionalism.
• We are a Second-Chance Employer
  • Must be able to pass a seven-year background check.
  • Must be able to pass substance abuse testing and/or tuberculous testing (if applicable).
  • Must be able to obtain fingerprinting clearance in applicable states
  • Must be able to pass education verification check.
  • Must be able to pass three-year motor vehicle report and meet minimum eligibility requirements criteria of insurance carrier (if driving is required for this position).

ADDENDUM – Arizona

Education

Licensure

Certification

Misc. Requirement

Must be 21 years or older

ADDENDUM – Louisiana

Education

Licensure

Certification

Misc. Requirement

Must be 24 years or older

Recovery Innovations is committed to providing equal employment opportunities to all individuals. Our hiring practices are based on merit, qualifications, and abilities. We do not discriminate against any employee or applicant on the basis of race, color, religion, sex, national origin, age, disability, veteran status, or any other characteristic protected by law. We strive to create a workplace where every employee feels valued and respected.

Recovery Innovations is a second chance employer and we evaluate all qualified applicants fairly, including those with criminal histories, in accordance with legal and funder requirements. If you need assistance and/or reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form.

Benefits/perks listed above may vary depending on the nature of your employment with Recovery Innovations.

The wage range for this role considers the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for any applicable geographic differential associated with the location at which the position may be filled. At Recovery Innovations compensation decisions are dependent on the facts and circumstances of each case.

Pay Range: $95,000 – $110,000 per year

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