Senior Network Reliability Engineer

Job title:

Senior Network Reliability Engineer

Company

Pfizer

Job description

Digital is at the core of how Pfizer delivers Breakthroughs That Change Patient’s Lives. Advanced technologies that accelerate research, development, manufacturing, and patient access to therapies are all made possible by the infrastructures that enable our Digital landscape.The IT Operations and Global Command Center organization delivers excellence in the pursuit of those breakthroughs through industry-leading infrastructure operations performance. We strive to revolutionize service dependability by applying advanced analytics to drive predictive detection and interventions. We place data at the heart of what we do and apply a relentless focus on continuous improvement to enable Pfizer’s business processes and patient outcomes.As a Senior Network Reliability Engineer you will play an integral role in driving these outcomes. You will work with cutting edge network technologies in a large enterprise setting, taking a data-driven, continuous improvement approach to measurably enhance the business outcomes we deliver. You will apply Site Reliability Engineering principles to monitor and analyze system performance, troubleshoot complex issues and apply automation and AI to remove toil and error.ROLE RESPONSIBILITIES

• Provide expert-level support and troubleshooting on Pfizer’s enterprise network.
• Following the core principles of Site Reliability Engineering, embed a continuous improvement approach that proactively identify and address recurring issues, implementing preventive measures, and improving system resilience.
• Monitor and analyse system performance, identifying areas for improvement and implementing optimizations to enhance efficiency and reliability.
• Foster a culture of collaboration, knowledge sharing, and continuous improvement within the Operations team.
• Lead root cause analysis efforts to identify true cause of business impacting incidents. Formulate and execute upon corrective and preventative actions.
• Continuously enhance system reliability, scalability, and performance through automation and process optimization.
• Leverage software development skills to build and maintain tooling, automation frameworks, and monitoring solutions to enhance operational efficiency and reliability.
• Focus on reducing ‘toil’ (time spent on manual, repetitive tasks) by automating operational processes and tasks within the assigned domain(s).
• Develop and maintain documentation, runbooks, and standard operating procedures.
• Participate in incident management and on-call rotations, providing timely and effective responses to incidents and escalations.
• Collaborate closely with Engineering and cross-functional teams to ensure meticulous design and provide excellent support across all layers of services.
• Lead and represent audit activities and processes, ensuring the environment is always audit-ready & compliant.
• Demonstrated ability to work in an agile work environment possessing qualities such as a collaborative mindset, adaptability to change, and a proactive problem-solving approach.

BASIC QUALIFICATIONS

• Bachelor’s degree in a relevant field or equivalent work experience.
• 5+ years of relevant experience in enterprise network operations settings.
• Proficiency in networking protocols such as TCP/IP, DNS, DHCP, BGP, and others. Understanding of network security principles including firewalls, VPN, IPS, and encryption.
• Excellent technical aptitudes, with the ability to analyze and resolve complex issues. Exposure to Site Reliability Engineering principles and practices.
• As driving continuous improvement efforts is a core focus for this role, must have a proven track record of improving processes, workflows and technologies to deliver better business outcomes.
• Proficiency in programming languages (e.g., Java, Python), experience with infrastructure automation and configuration management tools (e.g., Ansible, Puppet, Chef).
• Keen data literacy, skilled at aggregating multiple data sources to drive insights and actions.
• Embraces accountability and exhibits an ownership demeanour. Includes the ability to effectively lead others more senior than them, and not directly on the same team.
• Excellent communication and collaboration skills, with the ability to work effectively across domains and teams.
• Ability to adapt and learn new technologies quickly.
• Familiarity with ITIL processes and best practices.

PREFERRED QUALIFICATIONS

• Exposure to Six Sigma or other continuous improvement frameworks.
• Experience of Cloud technologies an advantage.

NON-STANDARD WORK SCHEDULE, TRAVEL OR ENVIRONMENT REQUIREMENTSPfizer Digital is a global organization with team members spread across multiple geographies. Some flexibility in work hours to connect with colleagues in different time zones may be occasionally required.Work Location Assignment: HybridMake a difference today! All suitable candidates should apply through the link with CV provided. We are looking forward to hearing from you!In order to be considered for this position you need to be legally eligible to work in the EU.Pfizer is an equal opportunity employer and complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.Due to the high volume of applications we will be contacting successful candidates only.Additional InformationIn order to be considered for this position in Ireland you need to be legally eligible to work in Ireland.Please note there is no relocation support available for this position​How to applyMake a difference today, all suitable candidates should apply with CV below. We are looking forward to hearing from you!​PurposeBreakthroughs that change patients’ lives… At Pfizer we are a patient centric company, guided by our four values: courage, joy, equity and excellence. Our breakthrough culture lends itself to our dedication to transforming millions of lives.Digital Transformation StrategyOne bold way we are achieving our purpose is through our company wide digital transformation strategy. We are leading the way in adopting new data, modelling and automated solutions to further digitize and accelerate drug discovery and development with the aim of enhancing health outcomes and the patient experience.Equal Employment OpportunityWe believe that a diverse and inclusive workforce is crucial to building a successful business. As an employer, Pfizer is committed to celebrating this, in all its forms – allowing for us to be as diverse as the patients and communities we serve. Together, we continue to build a culture that encourages, supports and empowers our employees.Disability InclusionOur mission is unleashing the power of all our people and we are proud to be a disability inclusive employer, ensuring equal employment opportunities for all candidates. We encourage you to put your best self forward with the knowledge and trust that we will make any reasonable adjustments to support your application and future career. Your journey with Pfizer starts here!Information & Business Tech#LI-PFE

Expected salary

Location

Dublin

Job date

Thu, 07 Nov 2024 23:24:20 GMT

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