Welcome to Ovation Healthcare!
At Ovation Healthcare (formerly QHR Health), we’ve been making local healthcare better for more than 40 years. Our mission is to strengthen independent community healthcare. We provide independent hospitals and health systems with the support, guidance and tech-enabled shared services needed to remain strong and viable. With a strong sense of purpose and commitment to operating excellence, we help rural healthcare providers fulfill their missions.
The Ovation Healthcare difference is the extraordinary combination of operations experience and consulting guidance that fulfills our mission of creating a sustainable future for healthcare organizations. Ovation Healthcare’s vision is to be a dynamic, integrated professional services company delivering innovative and executable solutions through experience and thought leadership, while valuing trust, respect, and customer focused behavior.
We’re looking for talented, motivated professionals with a desire to help independent hospitals thrive. Working with Ovation Healthcare, you will have the opportunity to collaborate with highly skilled subject matter specialists and operations executives, in a collegial atmosphere of professionalism and teamwork.
Ovation Healthcare’s corporate headquarters is located in Brentwood, TN. For more information, visit www.ovationhc.com.
Key Responsibilities
- Perform a wide range of network and wireless administration duties including installations, debugging, maintenance, upgrades, and general support for Cisco, Aruba, Juniper, HP, Nortel, and Extreme network equipment.
- Perform work with TCP/IP, Vlans, Ethernet, SONET, Radius, switching, routing and routing protocols (BGP/OSPF), 802.1Q, and DNS.
- Manage & troubleshoot network, wireless network, and Internet connectivity throughout the organization.
- Plans, recommends, and assists in the design of local or remote computer systems, oversees the day-to-day operation of the computer networks including LAN-to-LAN/WAN, Wireless, and SDWAN systems
- Provide work hour estimates for proposed network and wireless support activities.
- Evaluate, test, and deploy all software and hardware upgrades to the networking and wireless infrastructure.
- Assist in the configuration and deployment of core and peripheral network and wireless devices, which will require continuous learning of new devices.
- Proactive monitoring of all network and wireless devices, services, and servers using a combination of tools to ensure high availability and SLA’s.
- Collect and review network and wireless utilization data for capacity and planning purposes
- Conduct security and device upgrade patching to network and wireless devices.
- Assist in developing, implementing, testing, and maintaining disaster recovery plans.
- Work closely with the fellow tech team members to provide end-user support and issue resolution.
- Provide Telephony support for remote sites.
- Maintain up-to-date knowledge of emerging tools and technologies.
- Research, evaluate and recommend technologies to support business requirements.
- Rigorously create and maintain documentation for all processes and procedures.
- Collaborate with and support the work of other staff engaged in similar functions
- Coordinate with the rest of the MIS team to meet the team objectives.
- Provide emergency 24 x 7 on-call support on a rotating basis.
Qualifications and skills
- Bachelor’s degree in Computer Science, Information Technology, or equivalent network and wireless work experience.
- Minimum 7 years of progressive experience in Network and Wireless Network Administration
- Minimum 7 years of experience working with networking and wireless networking equipment specifically, including maintenance and upgrades.
- Significant hands-on experience with and management of Cisco, Aruba, and Mellanox.
- Significant experience working with Linux and Windows servers in both physical and virtual environments.
- Significant hands-on experience with network and wireless monitoring tools.
- Strong knowledge of networking, including TCP/IP, Vlans, Ethernet, SONET, switching, routing and routing protocols (BGP/OSPF), 802.1Q, and DNS.
- Strong technical aptitude and ability to research & solve complex issues independently.
- Willingness and ability to learn new skills and apply them as needed.
- Ability to effectively communicate issues and resolutions to all levels of the organization.
- Ability to maintain confidentiality with sensitive customer and internal information.
- Nice to have is significant experience working with and supporting telephony systems.
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