Senior Specialist, LegalTech Services

Job title:

Senior Specialist, LegalTech Services

Company

Clyde & Co

Job description

The RoleDepartment : LegalTech ServicesLocation : LondonRole : Senior Specialist, LegalTech ServicesThe TeamLegal technology (in particular eDiscovery, hearing support and deal room software) provides our lawyers with a competitive edge in the data driven world we live in. Clyde & Co’s LegalTech Services team (the Team) helps the firm’s lawyers leverage technology to work collaboratively and efficiently, for example by helping our lawyers swiftly identify the facts and key issues in their matters from numerous documents/emails/etc made available as part of legal disclosure exercises. The Team uses several sophisticated software solutions to assist our lawyers with their legal review, disclosure and hearing preparation processes. If you are a motivated and problem-solving oriented individual – this firm, this team and this industry is a fantastic place to be.Our normal hours of work are 9:00 to 17:30 but it may be necessary to work additional hours, including weekends, on an ad-hoc basis, to ensure we fully meet our clients’ needs and objectives.OverviewThe Senior Specialist is an experienced technical project manager with an extensive and proven track record in enabling data and document review, disclosure and presentation using eDiscovery, data room and hearing support software. The Senior Specialist reports to the Global Manager, LegalTech Services and is a senior representative of the Team for our legal teams and clients in the UK & Europe region.Key ResponsibilitiesMatter Management & Time Recording

• Working with the legal team, client, vendor and any third party on disputes and corporate matters, particularly matters with unique and/or complex technical requirements, either independently or together with another Team member. For example, managing the ingestion and processing of data / documents, managing processing workflows including for Early Case Assessment purposes, running searches, batching documents, advising on document review strategies including using Continuous Active Learning and analytics to accelerate document reviews, creating productions, assisting with hearing presentation needs, setting up data rooms for due diligence purposes, assisting users with uploading documents to data rooms, administering data room user accounts, etc
• Consulting with the legal team and/or client to accurately scope matters and estimate the cost at the outset, and managing their expectations on a regular, and if necessary frequent, basis going forward in relation to the scope, costs and delivery of the Team’s and/or vendor services
• Reviewing and quality checking (including for accuracy, typographical and grammatical errors) the Team’s work on the matter, and seeking the Manager’s review and approval of that work if necessary, before any work is delivered to the legal team and/or client
• Advising the legal team and/or client on the relevant technical best practices for the matter
• Providing, and/or arranging vendors to provide, training for our legal teams and/or clients on the use of relevant software for your matters if such training is requested or is necessary
• Efficiently and accurately recording with clear and sufficient detail all of your time spent on: billable matters to enable your work to be charged to clients promptly; and non-billable work
• Evaluating vendor invoices on your matters, working with the Team to ensure those invoices are coded in the firm’s financial systems to the relevant matters and passed through to the relevant client(s) for payment, and monitoring the firm’s payments to the relevant vendors with respect to those invoices

Risk Management & Quality Control and Process & Product Standardisation

• Working with the Manager to: identify risks arising as a result of or in connection with LegalTech Services work (for example, data security, data quality and reputational risks); develop plans to remediate or mitigate those risks; and implement those plans
• Working with the Manager to: develop and maintain a service level agreement for the Team’s provision of LegalTech Services in the UK & Europe; and ensure the Team consistently meets those agreed service levels
• Working with the Manager to: establish effective risk management and quality control processes and procedures; and develop and regularly update the Team runbook to ensure it reflects those current processes and procedures
• If requested, reviewing and updating other elements of the Team runbook

New Third Party Solutions & Services

• Identifying our UK & Europe legal teams and clients’ new and evolving LegalTech Services needs and requirements
• Keeping abreast of new third party service and product offerings.
• Consulting with, and preparing proposals for the consideration of, the Manager in relation to potentially piloting and implementing new third party services and products for our legal teams and/or clients in UK & Europe.
• Working with the Team to pilot and, if pilots are successful, working with the Team as well as others (such as the firm’s Information Security, Risk and Procurement teams) to negotiate with and on-board new vendors and implement their services and/or products

Training & Knowledge

• Providing training for our legal teams (in particular junior legal team members such as legal trainees) and/or clients on the Team’s processes, procedures and in-house software
• Providing, and/or arranging vendors to provide, training for our legal teams and/or clients on the use of third party software
• Advising our legal teams and/or clients on technical best practices and sharing your technical knowledge and experience with them
• Through this training and knowledge sharing, promoting the LegalTech Services function and services to our legal teams and/or clients in order to develop new business for the LegalTech Services function

Essential Skills & ExperienceBackgroundSubstantial experience in a professional environment (private practice experience preferred but in-house and eDiscovery vendor experience also highly valued) with progressive and sustained increase in responsibility and role requirements over the yearseDiscoveryAdvanced understanding of EDRM processes and best practice, and of analytics and assisted review (Technology Assisted Review and Continuous Active Learning) and other accelerated review protocolsProject ManagementSubstantial experience of project managing all technical elements of large and complex document review and disclosure matters, including database management, demonstrated by a track record of successfully managing many matters concurrentlyTechnicalAdvanced knowledge of document review / disclosure and hearing support systems including Relativity, HighQ Collaborate, and Opus 2 MagnumRisk & Quality ControlExperience of having identified, remediated and/or mitigated risks arising from service delivery and conducting quality control reviews and remediation projectsPlanning & ExecutionAbility to set and meet challenging deadlines, approach issues with a positive attitude and take personal responsibility for completing tasks with thoroughness and attention to detailCommunicationA customer service orientation with an ability to: promptly deal with requests; clarify and advise on customer needs; comfortably frame difficult conversations; suggest resolutions to problems in a professional / diplomatic manner; and communicate / interact effectively with all levels of staffMentoring & TrainingExperience of acting as a mentor and/or escalation point for, and advising, supporting and training junior team membersProblem SolvingA creative, innovative and forward thinker, willing to introduce new ideas and able to work with the team to initiate appropriate and agreed changesThe FirmWe are a leading global law firm, helping organisations successfully navigate risk and maximise opportunity in the sectors that underpin global trade and commercial activity and enable global prosperity, namely: insurance, aviation, marine, construction, energy, trade and natural resources. Globally integrated, we offer a comprehensive range of contentious and non-contentious legal services and commercially-minded legal advice to businesses operating across the world. It is committed to operating in a responsible way by progressing towards a diverse and inclusive workforce that reflects the communities and clients it serves and provides an environment in which everyone can realise their potential, using its legal and professional skills to support its communities through pro bono work, volunteering and charitable partnerships, and minimising the impact it has on the environment including through a commitment to the SBTi Net-Zero standard and the setting of ambitious emissions reduction targets. The firm has 490 partners, 2400 lawyers, 3200 legal professionals and 5500 people overall in nearly 70 offices and associated offices worldwide.Our ValuesOur values are the principles that guide the decisions we make, unite us in our endeavours and strengthen our delivery, for our clients and our firm. We:Work as one We are a globally connected team of talented people who act with a firm-first mentality to achieve successExcel with clients We aim high and challenge ourselves to deliver unique excellence for our clients, keeping them at the centre of everything we doCelebrate difference We help each other to be at our best and believe our differences result in greater achievementAct boldly We seek new opportunities, take action and learn as we go, recognising that curiosity drives our development and contributes to growthBusiness Services CompetenciesClyde & Co is committed to providing extensive, personal and professional development opportunities for our people enabling them to be highly effective in their current role as well as assisting them to fulfil their career aspirations.The competencies are used to inform all aspects of Business Services career development. They vary across levels and different business areas and fall under the following areas:Technical ExcellencePeople and TeamClient/Stakeholder RelationshipsService Delivery and Commercial AwarenessPersonal EffectivenessPlease click on the link to see the full job description. #LI-HW1 #LI-HYBRID

Expected salary

Location

London

Job date

Sun, 09 Mar 2025 00:38:04 GMT

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