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Who we are.
Newfold Digital is a leading web technology company serving millions of customers globally. Our customers know us through our robust portfolio of brands. We have some of the industry’s most prominent and storied go-to-market brands, including Bluehost, HostGator, Domain.com, Network Solutions, Markmonitor and Web.com. We help customers of all sizes build a digital presence that delivers results. With our extensive product offerings and personalized support, we take pride in collaborating with our customers to serve their online presence needs. The strength of our company lives in the intersection of our people, our customers, and our brands.
We are seeking a qualified candidate to join as a Senior Telecom Engineer for our global support team. This role is for a hands-on technical resource who will be responsible for designing, implementing and supporting contact center cloud solutions to solve complex business challenges for new and existing clients. The selected candidate will help lead our global Genesys Cloud platform including advanced incident remediation, complex cloud implementations, documentation, as well as adoption of AI based platform capabilities. This team player will partner with internal partners, external vendors and Genesys support partners.
What you’ll do & how you’ll make your mark.
Who you are & what you’ll need to succeed.
Why you’ll love us.
The target compensation range for this position is $125,000 to $150,000 annually. Individual salaries are determined by various factors including, but not limited to: candidate’s qualifications, such as skills, education, and experience, as well as internal equity and market conditions.
#LI-SM1 #LI-Remote
Employment with Newfold Digital is at-will and nothing in this Job Description should be interpreted or construed to alter the at-will employment relationship.
This Job Description includes the essential job functions required to perform the job described above, as well as additional duties and responsibilities. This Job Description is not an exhaustive list of all functions that the employee performing this job may be required to perform. The Company reserves the right to revise the Job Description at any time, and to require the employee to perform functions in addition to those listed above.
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