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Five9 provides businesses reliable, scalable, and secure cloud contact center software designed to create exceptional customer experiences, increase agent productivity, and deliver tangible business results.
We are driven by a passion to transform contact centers into customer engagement centers of excellence. Since 2001, Five9 has led the cloud revolution in contact centers, helping organizations transition from legacy premise-based solutions to the cloud.
Five9 is a leading provider of cloud software for the enterprise contact center market, bringing the power of the cloud to thousands of customers and facilitating more than three billion customer interactions annually. Since 2001, Five9 has led the cloud revolution in contact centers, helping organizations transition from legacy premise-based solutions to the cloud. Five9 provides businesses with cloud contact center software that is reliable, secure, compliant and scalable, which is designed to create exceptional customer experiences, increase agent productivity and deliver tangible business results.
The Test Automation Engineer would be an active member within the Software Quality Engineering Organization, responsible for providing automation and test support for the SW releases of Five9 with focus on the automation test platform, their work involves daily interaction with Developers, Architects, Product Managers and Others to understand the scope of the projects, reporting progress on testing activities, design new test automation methodologies and coaching other members of the team.
As part of the QE team, they are expected to participate in the agile development process, documenting daily the status of the test plans, troubleshot together with developers around customer complex scenarios, procure test environments to reproduce issues, analyze customer defects and reproduce them in the lab, provide demos to internal audiences.
Position is opened in Telecom team that is responsible for Five9 VoIP telecom platform. Duties include automated testing of Five9 Telecom platform, test development using Python based automated framework, result analysis, issue investigation and modernization of existing test framework.
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Five9 embraces diversity and is committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better we are. Five9 is an equal opportunity employer.
Our headquarters are located in the beautiful Bishop Ranch Business Park in San Ramon, CA.
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