Service Advisor

Job title:

Service Advisor

Company

Premier Recruitment Solutions

Job description

Job Reference: 33870Job advert:Service AdvisorPremier Recruitment Solutions are working with a well known main dealer who are looking to employ a Service Advisor to their dealership in Eastleigh. The ideal candidate will have at least one year experience within the automotive trade, have an understanding of car technology and familiar with the processes.Your Main duties will include:

  • Being the point of contact for customers requiring servicing or repair to their vehicles.
  • Managing the flow of information between the workshop, the rest of the business and the customer.
  • Handling customer enquiries and queries promptly and efficiently.
  • Qualify service needs and establish understanding and an agreement with the customer of the work to be carried out.
  • Accurately maintaining the service department loading system in line with workshop capacity.
  • Manage the handover and administration of loan vehicles. Explain the work carried out on vehicle ensuring customers full understanding and authorisation.

Skills Required:

  • Competency in numeracy, literacy and IT
  • Excellent organisational skills, and work well under pressure
  • Knowledge of the motor trade
  • Previous experience working for a main dealership is admirable.
  • Excellent customer service skills
  • Good team player
  • Experience with Pinnacle or another dealer management system (preferred)
  • Full UK driving licence

Why Work For Us?

  • A successful business which exceeds expectations and builds confidence, loyalty and pride in our team and customers
  • A basic salary of £30,000 with an OTE of £40,000
  • A fantastic team environment
  • Career development and opportunities to progress
  • Family run business where you will be a valued employee

For more information or to apply for the role please contact Charlie at Premier Recruitment Solutions on 02380 202 666. Premier Recruitment Solutions are an equal opportunities employer and all applications will be assessed solely on merit.INDAUTLocation: Hampshire

Expected salary

£30000 per year

Location

Hampshire

Job date

Sat, 15 Jun 2024 06:42:41 GMT

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