Service Delivery Executive – Retail

Job title:

Service Delivery Executive – Retail

Company

TD SYNNEX

Job description

At TD SYNNEX we are dedicated to staying ahead of the curve and embracing change that will shape the future. We believe in empowering our people, providing autonomy and delivering excellent customer service to drive progress and redefine what’s possible.We prioritise the wellbeing, growth, and inclusivity of our diverse workforce. Joining our team requires your dedication to being part of a company with an unwavering commitment to our values of inclusion, collaboration, integrity and excellence, fostering a supportive work environment in which every voice is valued, and ideas are encouraged to flourish.We are both passionate about our people and about the environment. Year- on-year we have reduced energy consumption in our UK offices by 19.2% – all of which means less carbon footprint and a more efficient TD SYNNEX UK&I.If you are as excited as we are to be part of shaping our future business and will live by all of our core values we’d like to hear from you.We can offer you:A value-based culture – all of our co-workers commit to living by our shared core values bringing everyone together in an inclusive culture with a real sense of community.Outstanding benefits package including private healthcare, holiday purchase scheme, increased holiday entitlement with service and additional ‘moments that matter’ paid time off.Enhanced maternity and family leave.Benchmarked salary and progression paths.Hybrid working environmentEmployee Assistance ProgrammeDo you enjoy speaking to customers and providing an exceptional customer service? Do you have a ‘can do’ attitude?If so, we are currently looking for a Service Delivery Executive to support key accounts and sales targets.If you have the right attitude, we can provide you with the support and training you need, to be successful here at TD SYNNEX.Responsibilities:Confirm and process purchase orders accurately and within agreed SLA’s, checking requirements and pricing are correctAbility to liaise with customers on a number of tasks including but not exclusive to; sales, quotes, stock, backlog, general queriesInteract with TD SYNNEX logistics centre to ensure customer requirements are met in full obtaining delivery slotsDaily routine of checking and confirming that deliveries have been successfully made and if required taking corrective action immediatelyWork with product marketing and vendors to obtain product specification detail, upload and manage this information accurately in to customer portals in the defined SLA’sKnowledge, Skills and Experience:Must have previous experience and confidence to speak with customers on the telephoneExperience of working in a fast paced Sales or Service environmentProcess driven and results orientedGood planning and organising skillsExcellent communication skills (verbal, written and face-to-face)Demonstrate a high level of initiativeExperienced with ExcelWhat’s in it for you:As part of this nurturing and experienced team, you will have the support, not only to flourish in this role but to provide you with the perfect opportunity to gain valuable knowledge and experience, in order to develop your career further within Tech Data.At TD SYNNEX, we embrace diversity and promote equal opportunities. As a Disability Confident employer, we are committed to providing everyone with the opportunity to demonstrate their skills, talent and abilities, by offering reasonable adjustments throughout the recruitment process and in the workplace where required.We value the difference that you bring and offer a culture for you to thrive and succeed.Don’t meet every single requirement? Apply anyway.At TD SYNNEX, we’re proud to be recognised as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you’re excited about working for our company and believe you’re a good fit for this role, we encourage you to apply. You may be exactly the person we’re looking for!#LI-CG1What’s In It For You?

• Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
• Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
• Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
• Diversity, Equity & Inclusion: It’s not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
• Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.
• Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.

Don’t meet every single requirement? Apply anyway.At TD SYNNEX, we’re proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you’re excited about working for our company and believe you’re a good fit for this role, we encourage you to apply. You may be exactly the person we’re looking for!

Expected salary

Location

Basingstoke, Hampshire

Job date

Tue, 06 Aug 2024 23:47:10 GMT

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