Service Logistics Administrator

Job title:

Service Logistics Administrator

Company

XMA

Job description

BENEFITS: Private Healthcare, Pension, 25 days holiday rising to 30 over 5 years, Group Life Insurance, Income Protection, Gym Discounts, Free Fuel Fridays, Employee of the Quarter, Employee Referral program and many more.Established in the 80’s, XMA has grown to become one of the top ten largest value-added resellers in the UK. Today, we’re an independent UK company with full geographic coverage – and our skilled workforce serves a diverse customer base across the public and private sector.We win awards for our ability to help organisations and users achieve more with technology. We specialise in realising individual ambitions to transform and evolve. We consult, define, adapt, and deliver on real-life outcomes.We collaborate closely to bring that positive impact home.At XMA we have an exciting opportunity for an Administrator in our Service Logistics team. We look after a wide-ranging customer base who use a variety of manufacturers including Lenovo, HP, Apple and Dynabook equipment. You would need to be able to work in a busy, fast-paced environment under your own initiative or as part of team.JOB SPECIFICATION: Service Logistics AdministratorThe responsibilities include, but are not limited to:Providing day-to-day support for Field Engineers and Workshop teams. The role involves handling the administrative duties using internal systems ensuring all data is accurate and detailed. Working closely with the team to fulfil all the daily enquiries, making sure all parts and units are processed in a timely manner and resolving any issues met.

• Booking variety of faulty machines into the workshop for future inspection and repair – following specific requirements of certain customers.

• Providing administrative support services for both Workshop and Field Services team

• Follow procedures as instructed.

• Updating calls with clear and concise detail on our call management system.

REQUIREMENTS: Service Logistics AdministratorThe ideal candidate for this role will be someone with some office-based administrative experience who is familiar with a warehouse environment.

• Ability to follow standard procedures.

• Ability to update internal systems accurately with concise detail.

• Ability to work independently.

Keywords: Administrator, Administration, Office Support, HP, Lenovo, Hardware, Software, Configuration, Troubleshooting, SCCM, USB, Apple, Viglen, Dynabook“We are proud to be an equal opportunity employer committed to diversity and inclusion in the workplace. Qualified applicants will be considered for employment without regard to race, colour, religion, national origin, age, sex, sexual orientation, gender identity, physical or mental disability, protected veteran or military status or any other status protected by applicable law.We are also proud to be a Disability Confident Level 2 Employer which means that we are committed to inclusive and accessible recruitment practices, ensuring that individuals with disabilities are given equal opportunities to thrive in our workplace. As part of our commitment, we participate in the Guaranteed Interview Scheme, which guarantees an interview to any candidate with a disability who meets the minimum criteria for the role. Join us and be part of a diverse and supportive team where your skills and talents are valued.If you have any such requirements, please do not hesitate to contact us on our email which is training@xma.co.uk where we will be happy to action your requests.”

Expected salary

£24000 per year

Location

Nottingham

Job date

Wed, 01 Jan 2025 07:48:52 GMT

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