Matrix Recruitment
Job title:
Service Manager
Company
Matrix Recruitment
Job description
What you need to know
Matrix Recruitment are seeking to recruit a Service Manager for our client based in Carlow
The Service Manager will be responsible for the day-to-day management of a Support Centre. A large part of the role is to provide support for service users in relation to cancer issues in their lives. The Service Manager will work closely with the Board of Directors, nursing and non-nursing volunteers, counsellors, therapists, similar agencies and the public to promote the company and carry out the duties as outlined below.This is a 12mth Contract positionKey Duties & Responsibilities
- Responsibility for the day-to-day management of the service.
- Adhere to the strictest code of standards with regard to confidentiality.
- Co-ordinate appropriate client programmes and appointments.
- Determine resource requirements, co-ordinate as required volunteers, complementary therapists, counsellors and ancillary persons.
- Maintain up to date indemnity certificates on professional therapists and counsellors.
- Co-ordinate training for volunteers and ensure they receive support and supervision.
- Oversee the planning, implementation and evaluation of the centre’s programmes and services.
- Draft policies and procedures for the approval of the Board of Directors.
- Oversee the implementation of the human resources policies.
- Responsibility for Health and Safety and risk management in accordance with legislation.
- Responsibility for the overall maintenance of the Support Centre building.
- Monitor the day-to-day delivery of the programmes and services of the centre to maintain or improve quality.
- Continue to develop a close professional relationship with the Irish Cancer Society, utilising their expertise and guidance in the development of the service.
- Ensure Garda vetting is in place for all volunteers, complementary therapists, counsellors and ancillary persons.
- Attend relevant courses / workshops / conferences as appropriate to maintain and update knowledge and awareness of cancer related issues.
- Prepare a comprehensive annual budget.
- Work with the Board of Directors to secure adequate funding for the operation of the centre.
- Research funding sources, oversee the development of fund-raising plans and write funding proposals to increase the funds of the centre.
- Participate in fundraising activities as appropriate.
- Approve expenditures within the authority delegated by the Board of Directors.
- Ensure that sound bookkeeping and accounting procedures are followed at all times.
- Manage the funds of the centre on a monthly basis according to the approved annual budget.
- Provide the Board of Directors with comprehensive monthly reports on the revenues and expenditure of the centre.
- Promote the service throughout the Carlow locality.
- Act as a spokesperson for the centre.
- Communicate with stakeholders.
- Establish a collaboration with community groups, funders, politicians and other organisations to help achieve the goals of the centre
- Develop links with local and national relevant agencies, e.g. Home Care Team, Carers Associations, Public Health Nurses, etc.
- Liaise with local media to promote general awareness and its projects and events.
- Participate with the Board of Directors in developing a vision and strategic plan to guide the centre.
- Identify, assess and inform the Board of Directors of internal and external issues that affect the centre.
- Act as an advisor to the Board of Directors on all aspects of the centre’s activities.
- Provide reports as requested to the Board of Directors’ meetings.
- Prepare official correspondence on behalf of the Board of Directors.
- Carry out duties as requested by the Board of Directors as instructed from time to time.
What we are looking for:
- Proven background in managing day-to-day operations
- Ability to manage and support staff, volunteers, therapists, and counsellors, ensuring effective training and teamwork.
- Experience overseeing HR policies, training, performance management, and adherence to Garda vetting and health and safety regulations.
- Competence in addressing operational, resource, and client-related issues.
- Compassionate approach with a deep understanding of clients’ challenges.
- Excellent relationship-building skills and ability to maintain confidentiality.
- Experience in budgeting, fundraising, and securing financial support through proposals and strategies.
- Ability to promote the organisation, engage with media, and build relationships with community groups and stakeholders.
- Strong multitasking ability and comfort in a dynamic, fast-paced environment.
Apply for this job now by emailing your WORD formatted CV to [email protected]Full detailed job spec available on request.
By applying, you are giving consent for Matrix Recruitment to contact you about this job. We collect your data for recruitment purposes only and will retain it for the duration required as outlined in our privacy policy. All CVs are kept confidential and will not be submitted to any clients without your knowledge and permission. Please note that due to the expected high volume of applications we can only reply to applicants suitable for the position.
We Value Your Trust.
Expected salary
Location
Carlow
Job date
Sun, 15 Sep 2024 06:12:21 GMT
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