Short-Term Contracts – Court and Client Representative (Irregular On-Call)

Do you want an exciting career supporting an accessible, fair, timely and effective justice system for Ontarians? Consider joining the Ministry of the Attorney General, Court Services Division where we offer an extensive training program to teach you everything you need to know to be a successful Court and Client Representative.

We have an ongoing need to recruit for short-term entry level, irregularly scheduled fixed term contracts of less than 6 months in duration based on operational needs. These are ideal opportunities to launch your career within Court Services Division and the Ontario Public Service. If you are interested and demonstrate the qualifications outlined below, CLICK HERE to submit an application.

Please note:

• These positions are irregularly scheduled, working 0 to 36.25 hours per week based on operational requirements. There is no minimum guaranteed number of hours per week, but it is not uncommon for some sites to average 20-30+ hours per week. Schedules are set in advance of the work week.
• The positions require the incumbents to report to work on site.

OPS Commitment to Diversity, Inclusion, Accessibility, and Anti-Racism:

We are committed to build a workforce that reflects the communities we serve and to promote a diverse, anti-racist, inclusive, accessible, merit-based, respectful and equitable workplace.

We invite all interested individuals to apply and encourage applications from people with disabilities, Indigenous, Black, and racialized individuals, as well as people from a diversity of ethnic and cultural origins, sexual orientations, gender identities and expressions.

Visit the OPS Anti-Racism Policy and the OPS Diversity and Inclusion Blueprint pages to learn more about the OPS commitment to advance racial equity, accessibility, diversity, and inclusion in the public service.

We offer employment accommodation across the recruitment process and all aspects of employment consistent with the requirements of Ontario’s Human Rights Code. Refer to the “How to apply” section if you require a disability-related accommodation.

What can I expect to do in this role?

Based on your training, qualifications, experience, and geographic preferences, you may be contacted for Court and Client Representative role.

How do I qualify?

Mandatory

• Security screening check under the OPS Employment Screening Check Policy which includes a criminal record check (Criminal Records and Judicial Matters Check)
• Valid Driver’s License within the Province of Ontario, where required
• Availability to work on weekend and statutory holidays, where required
• Travel to other court locations when scheduled at other locations, where required
• Typing and fully programmable word processing skills to 30wpm for the role of Court and Client Representative
• For designated bilingual positions only: Oral and Written French language skills

Court and Client Representative ($27.43 – $32.29 per hour)

• Ensure all court work is completed and maintain order and decorum for in-person and virtual hearings
• Prepare, present, check all court documents, ensuring accuracy and completion
• Ensure all virtual and courtroom technology is in working order at all times
• Liaise with various court staff, stakeholders and judiciary to ensure proper case-flow
• Ensure all proceedings are recorded and annotated in accordance with legislative requirements, ministry guidelines and standards and recordings are secure and safeguarded
• Coordinate and manage the jury panel and all jury related duties
• Input, update and list court information and filings into manual or computerized systems, generate reports
• Provide advice and guidance to clients in accordance with legislation, rules, procedures and policy
• Ensure accuracy and completion of all filings and that timelines are adhered to
• Receive and process payouts for fines, fees, restitution and reconcile/balance accounts
• Issue invoices and write correspondence
• Assist with exhibit management and managing current and archival files

If you are interested and demonstrate the qualifications outlined below, CLICK HERE to submit an application.

Relevant Skills:

• You have teamwork, interpersonal and client service skills
• You display professional, respectful and inclusive behaviour
• You can speak publicly to groups of people
• You have listening skills and close attention to detail
• You have written communication skills to record information and draft correspondence
• You have the ability to operate and troubleshoot digital recording devices, other office technology and computer software
• You have organizational and prioritization skills
• You have problem-solving and judgement skills
• You have administrative and clerical skills to complete forms, manage files and process transactions
• You can understand and follow organizational policies and protocols

NOTE

This is a continuous posting based on operational need. This posting may be extended but could close at any time without notice. Please only submit your application ONCE under this Job ID.

Additional Information:

Address:

• 1 Temporary – Irregular On-Call, duration up to 5.5 months, 125 Brodie St N, Thunder Bay, North Region or 216 Water St, Kenora, North Region or 479 Government Rd, Dryden, North Region or 333 Church St, Fort Frances, North Region, Criminal Record and Judicial Matters Check

Compensation Group:

Ontario Public Service Employees Union

Understanding the job ad – definitions

Schedule:

3

Category:

Administrative and Support Services

Posted on:

Friday, March 3, 2023

Note:

• In accordance with the Ontario Public Service (OPS), Employment Screening Checks Policy (ESCP), the top candidate(s) may be required to undergo a security screening check. Refer to the above to determine the screening checks that are required for this position.
• Required security screening checks along with your written consent, will be sent to the Transition and Security Office (TSO), Corporate Talent Programs Branch, Talent and Leadership Division to evaluate the results. If applicable, the TSO, with your written consent, will request and obtain any additional employment screening checks that were not obtained directly by you.
• A record under the Criminal Code and/or other federal offence record(s) does not automatically mean you will be ineligible for the position. The employment screening check(s) will only be reviewed and evaluated by the TSO for the purpose of making a security clearance decision. The details of an individual’s employment screening check(s) will be considered in specific relation to the duties and responsibilities of the position being filled. Employment screening check records will be maintained by the TSO and kept strictly confidential.

How to apply:

1. You must submit your application using only one of the methods identified below.
2. Your cover letter and resume combined should not exceed five (5) pages. For tips and tools on how to write a concise cover letter and resume, review the Writing a Cover Letter and Resume: Tips, Tools and Resources.
3. Customize your cover letter and resume to the qualifications listed on the job ad. Using concrete examples, you must show how you demonstrated the requirements for this job. We rely on the information you provide to us.
4. Be sure to quote the Job ID number for this position.
5. OPS employees are required to quote their WIN EMPLOYEE ID number when applying.

Send application to: 

Please be advised that the results of this competition may be used to form an eligibility list of qualified candidates to potentially fill future vacancies represented by the Ontario Public Service Employees Union (OPSEU). In accordance with the Collective Agreement, eligibility lists are shared with OPSEU representatives. By applying to this competition, you are providing consent that your name may be shared with OPSEU representatives.

Collection of Information

Your personal information is being collected and will be used to determine your qualifications for employment with the Ontario Public Service, and for recruitment modernization initiatives. OPS Careers is an authorized common service in accordance with s. 6 of the Ministry of Government Services Act, R.S.O. 1990, c. M.25 and this collection of personal information is necessary to the proper administration of OPS Careers.

Please do not provide more personal information than what is asked of you. For example, do not include your social insurance number, photograph, or banking information, etc. with your application. We strongly encourage you not to provide us with information beyond that which is requested in the job posting.

If you have any questions about the collection, use, disclosure, or retention of your personal information, please contact us.

All external applicants (including former employees of the Ontario Public Service) applying to a competition in a ministry or Commission public body must disclose (either in the cover letter or resume) previous employment with the Ontario Public Service. Disclosure must include positions held, dates of employment and any active restrictions as applicable from being rehired by the Ontario Public Service. Active restrictions can include time and/or ministry-specific restrictions currently in force, and may preclude a former employee from being offered a position with the Ontario Public Service for a specific time period (e.g. one year), or from being offered a position with a specific ministry (either for a pre-determined time period or indefinitely). The circumstances around an employee’s exit will be considered prior to an offer of employment.

Remember: The deadline to apply is Monday, April 3, 2023 11:59 pm EDT. Late applications will not be accepted.

We thank you for your interest. Only those selected for further screening or an interview will be contacted.

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