Software Development Engineer II – Network Performance Monitoring, NPM (Network Performance Monitoring)

DESCRIPTION

Want to drive the development and innovation in a service that impacts thousands of AWS customers? We are currently looking for a software development engineer to help us deliver the future of application and network monitoring at AWS. This role is for building the core functionality of services under the AWS Network Performance Monitoring (NPM) suite and is a good fit for you if you are passionate about autonomous software systems that transform the way applications and networks are built and operated.

We are currently looking for a software development engineer to help us deliver the future of software-driven network observability at the core of our global network. This role may be for you if you are passionate about software systems that transform the way networks are built, controlled and operated. You build high quality, highly available, always-on services. You are happiest when you are working with empowered, world-class leaders and engineers to solve fundamental challenges in planet-scale networks. Finally, with your curiosity and strong ownership bias, you have an infectious desire to continually improve how things are done.

Come join us and do what nobody else in the world is doing… literally. Gain world class knowledge and expertise on the inner workings of the Internet and the Amazon network.

Define, design and build the next generation of Amazon’s Software Defined Network. Create, enhance, and run scalable autonomous controller services that observe the state of the network, make active decisions to optimize traffic based on programmable business logic.

Build massive real-time systems which inform and drive complex changes across the global network and Internet. Collaborate with and learn from world leaders in networking and distributed systems. Gain practical experience building incredible software using Amazon Web Services

Key job responsibilities

• Leverage, develop, and implement industry-leading algorithms and techniques to automate and optimize network and internet observability.
• Collaborate closely with cross-functional teams (developers, network experts, scientists, leaders) to translate the business requirements into technical specifications.
• Design, test, and deploy scalable software systems that leverage Generative AI techniques to enhance network performance and reliability.
• Participate in code reviews, provide constructive feedback, and contribute to a culture of excellence in software engineering practices.
• Proactively identify and address technical challenges, troubleshoot issues, and drive resolution to ensure smooth operation of software solutions.
• Communicate effectively with stakeholders to convey project status, solicit feedback, and align on strategic objectives.
• Own the operational excellence of the software you put into production.
• Contribute to improving our documentation, processes, and tools so that we improve our performance as a team.

About the team

The Network Performance Monitoring (NPM) team is responsible for the services that monitor the health of Amazon’s traffic to and from the the Internet and within Amazon’s internal network. NPM is a fully-managed network performance monitoring service that provides near real-time visibility of network performance, enabling customers to rapidly detect and attribute network driven impairments to their AWS workloads. We provide the foundations for network health, observability and triangulation for AWS customer resources. Our biggest value proposition is to look at a variety of input data sources and come up with a network health indicator indicating the source of the impairment, associated visualizations, alarms, and fault isolation.

BASIC QUALIFICATIONS

• 3+ years of non-internship professional software development experience
• 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience
• Experience programming with at least one software programming language

PREFERRED QUALIFICATIONS

• 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience
• Bachelor’s degree in computer science or equivalent

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $129,300/year in our lowest geographic market up to $223,600/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.

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