Specialist – IT Telecom Expense Management

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Energy Transfer, recognized by Forbes as one of America’s best large employers, is dedicated to responsibly and safely delivering America’s energy. We are driven to inspire our employees to create superior value for our customers, our investors, a sustainable future and giving back to the community where we have long-standing commitments to causes including MD Anderson Children’s Cancer Hospital, The Salvation Army, American Heart Association, Ronald McDonald House and many more. 

We value all of our employees who make our growth and success possible. We are proud to offer industry leading compensation, comprehensive benefits, 401(k) match with additional profit sharing, PTO and abundant career opportunities. 

Come join our award winning 11,000 strong organization as we fuel the world and each other!

Summary:

We are looking for a detail-oriented and analytical Telecom Expense Management Specialist to oversee the management of our telecommunications expenses. The ideal candidate will have a strong understanding of telecom services, contracts, and billing structures. They will be responsible for optimizing our telecom expenses, identifying cost-saving opportunities, and ensuring compliance with company policies and industry regulations.

Essential Duties and Responsibilities:

• Manage and analyze telecom expenses to identify cost-saving opportunities
• Review telecom contracts, invoices, and service agreements to ensure accuracy and compliance
• Develop and implement strategies to optimize telecom expenses while maintaining service quality
• Track telecom usage and trends to forecast future expenses and plan accordingly
• Coordinate with telecom vendors to negotiate contracts and resolve billing discrepancies
• Identify coding discrepancies to ensure accurate cost center and GL allocations
• Provide recommendations to management on ways to reduce telecom expenses and improve efficiency
• Stay up-to-date on industry trends, technologies, and regulations related to telecom expense management

Requirements:

Education and/or Experience, Knowledge, Skills & Abilities:

To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. The requirements for this position are listed below:

• Bachelor’s degree in Business Administration, Finance, or related field or equivalent practical experience and 8+ years of related experience
• Strong understanding of telecom services, contracts, and billing structures
• Proficiency in analyzing telecom invoices and identifying discrepancies
• Background in managing voice and data migrations with a focus on telco products such as POTS, DSL, PRI, T1 and other legacy services
• Experienced working with providers like Verizon, AT&T, Lumen, Windstream, Granite, and other telecom companies
• Excellent communication and negotiation skills
• Ability to work independently and collaboratively in a fast-paced environment
• Attention to detail and strong problem-solving skills
• Experienced with Telecom Expense Management software and SAP

Required experience is commensurate with the selected job level:

• The Senior IT Specialist level requires a Bachelor’s degree or equivalent experience and 5-8 years of relevant job related experience
• The Lead IT Specialist level requires a Bachelor’s degree or equivalent experience and 8+ years of relevant job related experience
• The Principal IT Specialist level requires a Bachelor’s degree or equivalent experience and 10+ years of relevant job related experience.

Preferred Qualifications:

• Prior experience in managing telecom expenses, including understanding of telecom billing structures, tariff plans, vendor management, and ensure compliance with SLA’s
• Capacity to troubleshoot telecom billing discrepancies, resolve issues with service providers, and implement solutions to optimize telecom expenses.
• Meticulousness in reviewing telecom invoices, identifying errors or discrepancies, and ensuring accuracy in cost allocations and reporting.
• Ability to manage multiple tasks and projects simultaneously, prioritize workload effectively, and meet deadlines in a fast-paced environment.

Working Conditions:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

• Usually, normal office working conditions.
• Must be able to remain in a stationary position 50% of the time due to prolonged periods of sitting or standing.
• Occasional overnight travel may be required.
• Occasional visits to industrial/manufacturing settings, which may include exposure to various materials and chemicals, as well as extreme temperature conditions and loud machinery, and require appropriate personal protective equipment.

An equal opportunity employer/disability/vet

Energy Transfer is an equal opportunity employer and does not discriminate against qualified applicants on the basis of actual or perceived race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, pregnancy, veteran status, genetic information, citizenship status, or any other basis prohibited by law.

The nature and frequency of the above working conditions and requirements may vary depending on individual operational circumstances. Where feasible, the Partnership will make reasonable accommodations to qualified individuals with disabilities to enable them to perform the essential functions of the job.

DISCLAIMER: The statements listed in this job posting, which are subject to change, are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified

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