Specialist Network Engineer

ABOUT THIS POSITION

The network engineer, is an IT professional who is accountable for implementing, monitoring and maintaining computer network within a datacenter environment. This includes legacy datacenter premise and our cloud environments. This role reports to the SaaS Network Engineering Manager.

WHAT YOU’LL DO

• Support existing Cisco equipment throughout the Datacenter environments.
• Collaborate with cross-functional teams to ensure network reliability, security, access and performance.
• Monitor network performance, diagnose issues, report and implement corrective actions promptly.
• Maintain network documentation, including diagrams, configurations, and processes.
• Perform firewall policy auditing and utilize change management procedures to ensure secure footprint across the organization.
• Implement and manage routing protocols (e.g., OSPF, BGP, EIGRP, MPLS, HSRP) and network security solutions.
• Coordinate & conduct regular network maintenance, including software updates and hardware upgrades.
• Provide technical support to end-users and resolve network-related incidents.
• Configure and install various network device (e.g., routers, switches, DCI circuits).
• Perform network maintenance and component upgrades.
• Monitor performance to ensure network availability and reliability.
• Monitor system resource utilization, trending and capacity planning.
• Provide level 2 / 3 support; troubleshooting to resolve incidents and issues within the network framework.
• Work within the established configuration and change management policies to ensure awareness, approval and success of relevant changes made to the network ecosystem.
• Liaise with vendors for connectivity and problem resolution.
• Participate with the Network team on-call schedule.

WHAT YOU’LL NEED

• Strong communication and teamwork abilities.
• Excellent problem-solving and analytical skills.
• Proficiency in Fortinet, Arista and Cisco equipment.
• Strong knowledge of routing and switching protocols (e.g., OSPF, BGP, EIGRP).
• Familiarity of SD-WAN.
• Proficiency with network security principles and best practices.
• Familiarity of automation tools for system administration tasks.
• Proven ability to lead technical projects from inception to completion.
• Excellent communication and interpersonal skills, with the ability to interact effectively at all levels of the organization.
• Education and Experience:
• BS degree in Computer Science / Network Engineering.
• Or 5+ years experience working on network and security infrastructure.
• Desired relevant certifications
• Cloud networks; GCP, AWS, Azure
• Fortinet NSE (FCP-NS / FCSS-NS)
• Cisco CCNA / CCNP, and CompTIA Network+ / Project+ / Security+.

ABOUT WAYSTAR

Through a smart platform and better experience, Waystar helps providers simplify healthcare payments and yield powerful results throughout the complete revenue cycle.

Waystar’s healthcare payments platform combines innovative, cloud-based technology, robust data, and unparalleled client support to streamline workflows and improve financials so providers can focus on what matters most: their patients and communities. Waystar is trusted by 1M+ providers, 1K+ hospitals and health systems, and is connected to over 5K commercial and Medicaid/Medicare payers. We are deeply committed to living out our organizational values: honesty; kindness; passion; curiosity; fanatical focus; best work, always; making it happen; and joyful, optimistic & fun.

Waystar products have won multiple Best in KLAS® or Category Leader awards since 2010 and earned multiple #1 rankings from Black Book™ surveys since 2012. The Waystar platform supports more than 500,000 providers, 1,000 health systems and hospitals, and 5,000 payers and health plans. For more information, visit waystar.com or follow @Waystar on Twitter. 

WAYSTAR PERKS

• Competitive total rewards (base salary + bonus, if applicable)
• Customizable benefits package (3 medical plans with Health Saving Account company match)
• Generous paid time off starting at 3 weeks + 13 paid holidays including 2 personal floating holidays
• Paid parental leave (including maternity + paternity leave)
• Education assistance opportunities and free LinkedIn Learning access
• Free mental health and family planning programs, including adoption assistance and fertility support
• 401(K) program with company match
• Pet insurance
• Employee resource groups

Waystar is proud to be an equal opportunity workplace. We celebrate, value, and support diversity and inclusion. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, marital status, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

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