Sr. Wireless & Network/Eng

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Posting Number STA00749PO24

Job Family Information Technology

Job Function IT Infrastructure Planning

USC Market Title IT Infrastructure Engineer

Link to USC Market Title https://uscjobs.sc.edu/titles/148278

Job Level P4 – Professional

Business Title (Internal Title) Sr. Wireless & Network/Eng

Campus Columbia

Work County Richland

College/Division Division of Information Technology

Department DOIT Infrastructure Services

State Pay Band 9

Approved Starting Salary $87,231

Advertised Salary Range 87,231-130,846

Location of Vacancy 

Part/Full Time Full Time

Hours per Week 37.5

Work Schedule 

Standard working schedule: 8:30am – 5:00pm

Must be willing to work a flexible schedule to meet the needs of the department.

Basis 12 months

Job Search Category Information Technology

About University of South CarolinaFrom the Upstate to the Lowcountry, the University of South Carolina system is transforming the lives of South Carolinians through the impact of our eight institutions and 20 locations throughout the state. More than 50,000 students are enrolled at one of eight institutions, including the research campus in Columbia and comprehensive four-year universities in Aiken, Upstate and Beaufort. In addition, our Palmetto College campuses in Salkehatchie, Union, Lancaster and Sumter enable students to earn associate or bachelor’s degrees through a combination of in-person, online or blended learning. All of our system institutions place strong emphasis on service — helping to build healthier, more educated communities in South Carolina and beyond.

Inclusive Excellence StatementAt the University of South Carolina, we strive to cultivate an inclusive environment that is open, welcoming, and supportive of individuals of all backgrounds. We recognize diversity in our workforce is essential to providing academic excellence and critical to our sustainability. The University is committed to eliminating barriers created by institutional discrimination through accountability and continuous process improvement. We celebrate the diverse voices, perspectives, and experiences of our employees.

Advertised Job SummarySr. Wireless and Network Engineer

• Are you a high-energy self-starter that loves technology? Do you enjoy a fast-paced, diverse working environment?
• Are you results oriented and eager to work with a variety of technologies?
• Do you get excited knowing your work has a direct, positive impact on the lives of students and your fellow staff?
• Do you enjoy investigating, identifying, and solving hard problems?
• Do you love sharing your knowledge and helping others grow through mentoring and teaching?
• Do you want to collaborate with a group of charismatic coworkers and take pride in the organization you support?

Look no further!

We want you in the Division of Information Technology!

The nature of the Infrastructure Services department is heavily reliant on a variety of technologies where strong technical skills, problem solving expertise, and forward thinking individuals will thrive.

So, what’s day-to-day look like?

• You will serve as the lead engineer for the University’s wireless network, providing design and implementation support, and ongoing maintenance to provide highly reliable wireless services
• You will work with diverse wired and wireless networks, security appliances, applications, and processes, and a variety of routing and network protocols
• You will provide advanced support to the Network Operations team, and provide technical mentoring to enhance the skills and abilities of junior staff
• You will design, implement, and maintain a comprehensive metrics collection and distribution system for the Infrastructure Services Operations team, with an eye towards improved automated response and self-healing capabilities
• You will provide technical expertise in multi-faceted, complex projects that support the University’s strategic mission and enhance the student digital experience
• You will develop, define, document, and maintain IT Infrastructure standards and network operations procedures
• You will continue to develop your skills through real-world experience and professional development opportunities

Perks:

• Competitive Salary + Some of the BEST benefits you can find!
• Work-Life-Balance: Full-time pay with a 37.5 work week with work-from-home options
• Generous paid time off
• An engaging and collaborative on-campus environment
• You’ll enjoy the historic beauty of the University of South Carolina campus, surrounded by amenities, so you’ll love where you work!
• A world-class team of supportive, united, and approachable IT Professionals

Minimum Required Education and ExperienceBachelor’s degree and 4 or more years of experience, which may be substituted by equivalent combination of certification, training, education, and/or experience.

Required Certification, Licensure/Other Credentials

Preferred QualificationsBachelor’s degree in information technology systems, computer science, or a related field and 4 years of experience in information technology systems or a related area. Relevant experience may be substituted for the bachelor’s degree on a year-for-year. Eight years of experience of in enterprise wireless network engineering; CWNA or comparable wireless certification; experience with Aruba wireless networks a plus.

Knowledge/Skills/AbilitiesKnowledge of complex computing and networking methodologies and technologies. Knowledge in administering an enterprise wired and wireless network environment. Advanced knowledge of network administration techniques and tools. Knowledge of wireless technology, local and wide area networking, firewalls, switches, internet protocols, and unified communications. Knowledge of wireless network survey, diagnostic, and monitoring tools. Strong interpersonal and communication skills and ability to manage multiple, shifting priorities.

Ability to plan the implementation of short and long-range service and support of related activities. Ability to establish and maintain working relationships with users, technical staff, management, and vendors. Occasional work after hours in an “On-Call” capacity is required.

Job DutyJob Duty 1:

Senior Network Operations engineer responsible for designing, maintaining, implementing, proactively monitoring, and improving systems for wireless networks, wireless access points, wireless controllers, LTE, QoS, and relevant protocols. Research, recommend, document, and perform configuration tests, processes, and standards. Perform surveys of existing and new wireless network systems and hardware, to inform and provide recommendations for overall network architecture decisions. Provide exceptional customer service and professional interaction, create complex and detailed technical notes, documentation, and knowledge base articles using ticketing and asset management tools while bolstering our operational credibility.

Essential Function Yes

Percentage of Time 20

Job DutyJob Duty 2:

Senior administration (design, maintain, implement, proactively monitor, and improve) of systems for wired networks for layer 2 and layer 3 networks, and unified communication services, including wired switching, routing, IPAM, LTE, VPN, MPLS, QoS, multicast, VLAN, VXLAN, BGP, load balancing, and complex voice configurations, including devices such as network switches, firewalls, media gateways, safety devices, etc. Research, recommend, document, and perform configuration tests, processes, and standards. Perform surveys of existing and new wired network systems and hardware, to inform and provide recommendations for overall network architecture decisions. Provide exceptional customer service and professional interaction, create complex and detailed technical notes, documentation, and knowledge base articles using ticketing and asset management tools while bolstering our operational credibility.

Essential Function Yes

Percentage of Time 20

Job Duty 

Job Duty 3:

Escalation point for network operations administrators and engineers for advanced wireless and wired networking. Responsible for continuous improvement of the environment through tools for automation, monitoring, and rapid deployment. Design, develop, and implement processes to improve the efficiency and efficacy of infrastructure operations processes. Examples include but are not limited to recommending the use of specific technologies to solve discrete problems, implementing complex continuous integration and deployment pipelines, assisting with, designing, and implementing complex orchestration tasks.

Essential Function Yes

Percentage of Time 20

Job Duty 

Job Duty 4:

Serves as project and advanced task lead by researching, designing, and proposing improvements to enterprise wireless and wired networks, including advanced system and hardware configuration and installation for network, security, and telephony devices, including access points, network switches, firewalls, media gateways, safety devices, etc., as approved by the systems architecture and design members, such as routing, MPLS, QoS, multicast, BGP, Load balancing, VLAN, VXLAN, and complex voice configurations. Recommend and document standards, processes, and configurations, and perform tests using established tools, systems, and processes.

Essential Function Yes

Percentage of Time 20

Job Duty 

Job Duty 5:

Collaborates and communicates across organizational groups and University units to understand and define buisness requirements and needs. Develops strategic plans for enterprise wired and wireless networking. Defines standards and develops processes with a continuous cycle of improvement.

Essential Function Yes

Percentage of Time 15

Job Duty 

Job Duty 6:

Other duties as required.

Essential Function No

Percentage of Time 5

Safety Sensitive or Security Sensitive No

Hazardous weather category Non-Essential

Number of Vacancies 1

Desired Start Date 11/01/2024

Job Open Date 09/17/2024

Job Close Date 11/01/2024

Open Until Filled No

Special Instructions to Applicant 

Positions are advertised for a minimum of five (5) business days on our job website. After five (5) business days, positions can be closed at the discretion of the department at any time. This employment site is updated on a regular basis. The length of the recruitment and screening process may vary from position to position, depending upon a variety of factors. Should review of your qualifications result in a decision to pursue your candidacy, you will be contacted by phone or email. 

We are only accepting applications submitted by November 1, 2024.

Quicklink for Postinghttps://uscjobs.sc.edu/postings/175772

EEO StatementThe University of South Carolina does not discriminate in educational or employment opportunities or decisions for qualified persons on the basis of age, ancestry, citizenship status, color, disability, ethnicity, familial status, gender (including transgender), gender identity or expression, genetic information, HIV/AIDs status, military status, national origin, pregnancy (false pregnancy, termination of pregnancy, childbirth, recovery therefrom or related medical conditions, breastfeeding), race, religion (including religious dress and grooming practices), sex, sexual orientation, veteran status, or any other bases under federal, state, local law, or regulations.

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