Support Analyst
Open GI
Company DescriptionIt is our vision to connect the insurance community through market-leading technology. Our people are placed at the heart of this, and diversity, equity and inclusion are central to everything we do.We know the key to achieving success is to enable a positive, inclusive, and collaborative working culture, and, as part of our commitment, we have signed up for a number of pledges and programmes designed to support and nurture our people.No matter where you sit or which team you are a part of, we want you to know that you contribute in helping us to shape where the company will be in the future. We would love for each employee to be able to talk with pride about our company and, most importantly, consider Open GI to be an inclusive, fun and fulfilling place to work.PositionThe Support Analyst will manage Jira allocation within the Support Team, progressing timely and effective resolution of Customer incidents and queries. Working effectively with the Support Centre Team Leaders and Manager, you will agree current ticket priorities and ensure these are routed to the relevant teams.Your key responsibilities
RequirementsQualifications
Experience
Skills
Aptitudes
Other informationOur values are central to our vision, as they represent how we collaborate to continually deliver for our customers:
Benefits package
Please note that we are looking for candidates who are currently located within a 50 mile radius of our Worcester office for this role.To apply for this role please click the apply button and send us your covering letter and CV.
Worcester
Fri, 27 Sep 2024 04:05:53 GMT
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