System Administrator

Habitat for Humanity International (HFHI) is currently seeking a seasoned IT professional for the role of System Administrator. This critical position will be responsible for supporting the technical infrastructure of HFHI’s global operation that includes three offices in the United States and four global offices. This role will also scale the infrastructure technology and solutions to over seventy National Offices.

The ideal candidate has experience maintaining, monitoring, and supporting systems in a cloud environment. The administrator will be responsible for the ongoing reliability, performance and optimization of the infrastructure environment. In addition to managing the technical infrastructure, this role will be responsible for maintaining secure configurations that protect the organization from attacks by working closely with HFHI’s cyber security team.

The System Administrator will be part of global team providing follow the sun support model. The candidate will need to be a strong communicator and collaborator, able to work with individuals (within IT and the business) to manage the technical solutions that meet their needs.

Essential Duties and Responsibilities:

• Support the global infrastructure environment for the organization (70%)

• Support the execution and operation of Global Technology Standardization: tenant and email consolidation, endpoint security (EDR/EPP), onprem migration to cloud. (15%)

• Perform system upgrades, patching, capacity planning, monitoring (10%)

• Collaborate with Enterprise Architecture team to ensure alignment to standards, principles, etc and maintain the input for the EA tool (5%)

• Other related Duties as assigned by supervisor (5%)

Minimum Qualifications:

• Education: Bachelor’s degree in Computer Science or related field; or equivalent combination of education and experience

• 5+ years of IT experience with system administration (servers, applications, database)

• 3+ years experience working with or in a nonprofit organization in a technology related field

• 2+ years experience in a related field (endpoint, security operations, networking, development)

Knowledge, Skills & Abilities:

• Strong interpersonal and communication skills, both oral and written, are required for daily interaction with both staff and team members.

• Microsoft solutions: Azure, PowerShell, Active Directory, DNS

• Skilled in incident management and prioritization

• Capable of handling multiple projects and BAU efficiently

Preferred Requirements (in addition to minimum):

• Microsoft administration / certification(s)

• ITIL v3/v4

• Active support of HFHI Values:

• Humility – We are part of something bigger than ourselves

• Courage – We do what’s right, even when it is difficult or unpopular

• Accountability – We take personal responsibility for Habitat’s mission

• Safeguarding: HFHI requires that all employees take seriously their ethical responsibilities to safeguarding our intended beneficiaries, their communities, and all those with whom we work. Managers at all levels have responsibilities to support and develop systems that create and maintain an environment that prevents harassment, sexual exploitation and abuse, safeguards the rights of beneficiaries and community members (especially children), and promotes the implementation of Habitat for Humanity’s code of conduct.