TDOC DAY REPORTING CENTER CLINICAL DIRECTOR – 06182024-58997

Job Information

State of Tennessee Job Information

Opening Date/Time06/18/2024 12:00AM Central TimeClosing Date/Time07/01/2024 11:59PM Central TimeSalary (Monthly)$5,508.00 – $8,783.00Salary (Annually)$66,096.00 – $105,396.00Job TypeFull-TimeCity, State LocationChattanooga, TNDepartmentCorrection

LOCATION OF (1) POSITION TO BE FILLED: DEPARTMENT OF CORRECTION, CHATTANOOGA CRC/DRC DIVISON, HAMILTON COUNTY

Clinical Director duties: Licensed clinician who oversees all clinical aspects of the Day Reporting Center treatment program 

Responsible for class scheduling Group facilitation and observation 

Individual counseling Oversite/supervisor of clinical staff 

Provides clinical training to staff Works closely with Program Director on oversight and referral/admission process 

Approves all clinical documentation 

Ensures clinical files are completed per policy requirements

Qualifications

Education and Experience: Possession of at least a master’s degree in a social science field from an accredited college or university and experience equivalent to one year of full time responsible professional clinical work.

Necessary Special Qualifications: Eligible candidates must be currently licensed by the State of Tennessee as a mental health professional and the license must be maintained during employment. Eligible clinical licensure includes: LPC with a Mental Health Services Provider designation, LCSW, LSPE, or Licensed Psychologist

Examination Method: Education and Experience, 100%, for Preferred Service positions.

Summary

Summary: Under general supervision, is responsible for directing clinical activities/services of average difficulty at assigned region; and performs related work as required.

Distinguishing Features: An employee in this class performs clinical duties requiring the application of specialized clinical knowledge and skills in the areas of assessment, diagnosis and treatment of mental, emotional and behavioral disorders, conditions and addictions. This includes completing clinical assessments on individuals referred/accepted into rehabilitation services; providing psychotherapy using a variety of clinical approaches in individual and group/family sessions; continually monitoring clients’ behavior to assess progress and compliance with treatment program; providing oversight for a variety of aftercare services such as case management, psychiatric services, alcohol and drug follow-up; and various other clinical work tasks.

Responsibilities

Monitor Processes, Materials, or Surroundings:

1. Continually monitors client behavior when interacting individually or within a group to detect mental health or substance use issues.
2. Monitors client’s behavior on an ongoing basis to assess progress toward goals and/or compliance with treatment.

Selling or Influencing Others:

1. Utilizes a variety of clinical strategies (e.g., dialectical behavior therapy, motivational interviewing) with clients to decrease resistance and increase motivation to change maladaptive behaviors and attitudes.
2. Talks with direct reports and/or other staff about new initiatives or procedures to obtain their “buy-in” and cooperation.

Resolving Conflicts and Negotiating with Others:

1. Talks with clients and their families or other involved parties to assist them in resolving conflicts.
2. Discusses issues in dispute with involved staff to facilitate a resolution or negotiate a compromise solution.

Getting Information:

1. Interviews individuals to obtain social history, medical/mental health/substance use history, employment history, and other relevant information for assessing client condition and targeting needs.
2. Reviews available documentation (e.g., intake documents, psychiatric evaluations, medical records, school records, employment record, or other relevant information) to gain knowledge and understanding necessary to assess client condition and/or needs.

Judging the Qualities of Things, Services, or People:

1. Assesses client condition and/or progress based on observations and information gathered from interviews, records, and other resources (e.g., intake record, social history, referral and medical information, school/employment functioning, collateral information from families and local mental health services, and other information).
2. May be responsible for evaluating the performance of direct report employees as necessary to complete two formal interim evaluations and an annual performance evaluation which includes the determination of a final rating value.

Assisting and Caring for Others:

1. Completes clinical assessments on individuals referred/accepted into rehabilitation services.
2. Provides psychotherapy using a variety of clinical approaches in individual and group/family sessions for the treatment of mental, behavioral, and emotional disorders.
3. May provide psychiatric diagnoses of referred individuals for the purpose of developing and implementing individualized treatment.
4. Provides oversight for a variety of aftercare services such as case management, psychiatric services, alcohol and drug follow-up, as well as coordinating placements in housing, alcohol and drug treatment and/or other placements.
5. Makes appropriate referrals to other public and private social agencies and community resources (e.g., Department of Human Services, mental health providers, housing, child care, education, hospice care, medical providers, and/or other resources

Interpreting the Meaning of Information for Others:

1. Interprets client status/assessment information to other staff and/or treatment team members to help them implement plans of care that will maximize client progress.
2. May testify in court regarding client compliance with plan of care.
3. Interprets rules, regulations, policies, procedures, and status/assessment information to clients to help them understand their rights and responsibilities, plan of care/treatment, and potential challenges.

Documenting/Recording Information:

1. Prepares appropriate and necessary documentation for records and treatment teams such as intake records, social history, referrals, medical information, school/ employment functioning, assessments, treatment plans, treatment progress notes, pre-discharge, and discharge summaries.

Guiding, Directing, and Motivating Subordinates:

1. May develop Individual Performance Plans for direct report staff member making sure to include specific, measurable, achievable, relevant, and time-sensitive (SMART) goals for performance.
2. May implement corrective measures (i.e., discussions/coaching, written warnings, and/or recommendations for suspension or termination) as necessary to address inappropriate actions or poor job performance of direct report staff.
3. May identify and discuss with direct report employees the methods and strategies for improving performance.
4. Leads assigned staff in using relevant information and individual judgment to determine whether events and processes comply with laws, regulations, and/or standards.
5. May identify outstanding performance characteristics through employee discussions and personal observations to encourage/acknowledge positive behavior.

Coaching and Developing Others:

1. Mentors interns, volunteers, less experienced co-workers and assigned subordinates by providing feedback and information on organizational culture, policies and procedures, workflow and chain of command, task prioritization, proper documentation, use of systems and available functionality, and how to most effectively and efficiently perform their assigned tasks.

Developing Objectives and Strategies:

1. May participate in developing an annual work plan for work unit by outlining specific goals and objectives, along with the strategies and action plan for achieving them.

Training and Teaching Others:

1. May develop and/or implement agency-specific and specialized training to improve staff performance and/or comply with departmental, state, and federal regulations/standards.

Evaluating Information to Determine Compliance with Standards:

1. Reviews records maintained by other staff to check compliance with laws, policies and/or standards.

Staffing Organizational Units:

1. May conduct and/or participate in employment interviews with job candidates to collect information for making hiring recommendations.

Provide Consultation and Advice to Others:

1. May make recommendations to upper management for changes in operations to improve efficiency and quality of agency operations and services.

Making Decisions and Solving Problems:

1. Analyzes program data (e.g., referral and utilization trends) to determine best use of staff and other resources.
2. Analyzes outcome data, using pre and post tests, to assess changes in clients’ level of understanding and problem solving skills.

Interacting With Computers:

1. Utilizes job-related databases such as eTOMIS, Edison, TN-WITS to accomplish work tasks.
2. Uses office productivity software, such as word processing, spreadsheet, or presentation programs, to process information and create documents

Thinking Creatively:

1. Develops new programs, therapeutic techniques, resources, and/or activities as needed to meet the needs of patient/client.

Processing Information:

1. Compiles data for services provided (e.g., numbers of referrals in/out, number of persons involved in group and one-to-one interactions, client status) to create monthly statistical reports of productivity or other types of reports as requested.

Organizing, Planning, and Prioritizing Work:

1. Plans and prioritizes work tasks (for self and/or staff) based on scheduled events and activities, deadlines, and in accordance with departmental and professional standards.

Communicating with Persons Outside Organization:

1. Communicates via telephone, email, or in person with the service providers to exchange information necessary to assist individuals in obtaining services and to follow up on the progress being made in receiving services.

Establishing and Maintaining Interpersonal Relationships:

1. Develops a network of internal and external contacts with people who may be able to assist in housing/living arrangements, placing clients in jobs, and/or provide other needed services for transitioning clients back into the community.

Developing and Building Teams:

1. May conduct staff meetings and facilitate team-building activities to encourage effective communications and build trust, respect, and cooperation among team members.

Communicating with Supervisors, Peers, or Subordinates:

1. Exchanges information via email, in person, or by telephone with supervisor, team members, and others co-workers relevant to work activities (e.g., case load status, urgent care issues, or social services issues).

Scheduling Work and Activities:

1. Determines schedules for individuals, families, and/or other caregivers based on the individual’s plan of care and policy requirements.

Coordinating the Work and Activities of Others:

1. May coordinate workload of staff assigned to work together on projects (e.g., community service projects) to ensure the timely and accurate completion of project tasks.

Updating and Using Relevant Knowledge:

1. Attends seminars, workshops, and/or other educational events as necessary to maintain license and enhance clinical social work knowledge, skills, and professional ethics/values.

Operating Vehicles, Mechanized Devices, or Equipment:

1. May operate a motor vehicle to drive to other places as necessary to perform work tasks.

Estimating the Quantifiable Characteristics of Products, Events, or Information:

1. Estimates the quantities of materials or resources (e.g., number of workbooks, staff needed, flip charts) needed to conduct programmatic activities.

Competencies

General Competencies:

1. Ethics and values
2. Decision quality
3. Approachability
4. Compassion
5. Composure
6. Understanding others
7. Organizing
8. Priority setting
9. Conflict management
10. Patience

Knowledge:

1. Intermediate knowledge of principles and processes for providing client and rehabilitation services, including client needs assessment, meeting quality standards for rehabilitation services, and evaluation of program outcomes
2. Advanced knowledge of laws governing clinical practice as a licensed clinical social worker, including HIPPAA, state and federal regulations for scope of practice, and other applicable laws/regulations
3. Advanced knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; and the assessment and treatment of behavioral and affective disorders
4. Advanced knowledge of principles, methods, and procedures for diagnosis, treatment, and rehabilitation of behavioral disorders and/or dysfunctions
5. Intermediate knowledge of principles and methods for teaching and instruction for individuals and groups
6. Basic knowledge of professional safety methods
7. Intermediate knowledge of group behavior and dynamics, societal trends and influences, ethnicity, and cultures
8. Basic/Intermediate knowledge of business and management principles involved resource allocation, leadership techniques, and coordination of people and resources
9. Basic knowledge of psychoactive drug properties and interactions and wellness alternatives
10. Basic knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, and other office procedures and terminology
11. Basic knowledge of statistics

Skills:

1. Advanced skill in being aware of others’ reactions and understanding why they react as they do
2. Advanced skill in actively looking for ways to help people
3. Advanced skill in giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times
4. Advanced skill in using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems
5. Advanced skill in understanding written sentences and paragraphs in work related documents
6. Advanced skill in adjusting actions in relation to others’ actions
7. Advanced skill in talking to others to convey information effectively
8. Advanced skill in monitoring/assessing performance of oneself, other individuals, or organizations to make improvements or take corrective action
9. Advanced skill in communicating effectively in writing as appropriate for the needs of the audience
10. Advanced skill in teaching others how to do something
11. Advanced skill in bringing others together and trying to reconcile differences
12. Advanced skill in persuading others to change their minds or behavior
13. Intermediate skill in motivating and developing people as they work
14. Advanced skill in understanding the implications of new information for both current and future problem-solving and decision-making
15. Advanced skill in selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new things
16. Advanced skill in identifying complex problems and reviewing related information to develop and evaluate options and implement solutions
17. Intermediate skill in managing one’s own time

Abilities:

1. Ability to identify and understand the speech of another person
2. Advanced ability to listen to and understand information and ideas presented through spoken words and sentences
3. Advanced ability to communicate information and ideas in speaking so others will understand
4. Advanced ability to read and understand information and ideas presented in writing
5. Advanced ability to communicate information and ideas in writing so others will understand
6. Ability to detect and respond quickly to indicators of dangerous or aberrant behaviors via sensory modalities
7. Intermediate ability to remember information such as words, numbers, pictures, and procedures
8. Intermediate ability to tell when something is wrong or is likely to go wrong
9. Intermediate ability to quickly make sense of, combine, and organize information into meaningful patterns
10. Advanced ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events)
11. Advanced ability to apply general rules to specific problems to produce answers that make sense
12. Basic ability to add, subtract, multiply, or divide quickly and correctly
13. Basic ability to come up with unusual or clever ideas and creative ways to solve a problem
14. Intermediate ability to concentrate on a task over a period of time without being distracted
15. Intermediate ability to come up with a number of ideas about a topic
16. Intermediate ability to shift back and forth between two or more activities or sources of information
17. Intermediate ability to generate or use different sets of rules for combining or grouping things in different ways

Tools & Equipment

1. Computer
2. Telephone
3. Printers, copiers, and other office equipment

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