Team Collections Manager -TFE-Hard Bucket-AGRI-FIN-TRACTOR LOANS AND RETAIL(TFE)-Recovery Branch

Team Collections Manager

Department

Relationship Banking Group-Recovery Common Cost Allocation – CV,CE & SA

Location

Mumbai, Nashik

Number of Positions

3

Reporting Relationship

Reporting to Location Collection Manager

Position Grade

Deputy Manager (M2)/Manager (M3)

1. Taking day-to-day collection status as well as taking end status of the cash deposited collected on day with team size of 5- 7 FOS for CV ,LCV and TFE products
2. To handle all buckets from 0DPD to 270DPD
3. Managing regular collection, NPA collection and legal collection.
4. To Ensure Quality portfolio.
5. To focus on improving Collections in the area assigned – individually and in a team.
6. To ensure adherence MOPP Norms.
7. To adhere to the BANKS processes and procedures.
8. To adhere to Audit requirement.
9. To ensure Good Coordination between individuals in the Team and Branch in Particular.
10. Manage high ticket size delinquent/non delinquent accounts directly
11. Graduate/Post Graduate
12. Minimum 5 – 7 years of collections experience with secured and unsecured products – (Auto and commercial vehicle loans experience will be an advantage)
13. Team Handling experience of minimum 2 years
14. Excellent written & oral communication skills
15. High energy and drive
16. Hands-on experience of MS Office and Mail Management
17. Passion for Collection
18. Willing to Take challenges and responsibility
19. Should have the ability to convince the customer to pay on our terms and conditions
20. Maintain Cordial and Professional Relationship with all Customers.
21. To Ensure Customers interaction is as per the Norms laid out by the Organizations.

If you wish to apply for this job position, please fill your details in the Kotak Fast Track Application Form and mail to manasi.thakur@kotak.com

Please mention the following in the subject line as ‘”Position Name” –“Your Name” – “Your Current Business Group”

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