Technical Delivery Specialist

Why BT?

We’ve always been an organisation with purpose; to use the power of communications to make a better world. You can trace this back to our beginning as pioneers of the world’s first telecommunications company. At our heart we’re a technology company with research and innovation in our bones and a desire to be personal, simple, and brilliant for our customers – those are the values we live by whilst also creating an inclusive working environment where people from all backgrounds can succeed.

Our pursuit of progress over the past 180 years has established BT as a strong, successful brand, with huge scale capable of achieving great things. From supporting emergency services, hospitals, banks and keeping economies around the world online, safe and secure, to delivering large scale technology infrastructure like the creation of BT Sport.

Today in this fast changing, always on, digital world our purpose remains true. Yet the market conditions, regulation and competition we face are tougher than ever before. So if you have the drive, optimism and resilience to help propel us forward we’ll offer unrivalled personal development, a wealth of opportunities to learn, experience new things and pursue new careers. If that’s you and what you’re looking for, we’d love you to be part of our future.

Responsibilities

• Delivery Expert: Shall be able to prepare PLAN, RACI matrix. Issue action trackers. 
• Identify the risks and shall be able to mitigate it. 
• Skilled BA: Expertise in writing process documents , conducting gap analysis to identify areas for improvement.
• Data Review and Problem Solving: Proficient in reviewing data, solving complex problems, and creating data-driven solutions.
• Engineering Collaboration: Capable of inputting, understanding, and challenging engineering conclusions. Help in sharing the Acceptance criteria and Test cases.
• Cross-functional Collaboration: Collaborate with other engineering leaders to contribute to company-wide engineering best practices and standards.
• Technical Delivery: Take the ownership and accountability in delivering the designs and solutions either through agile way of SDLC. 
• Telecom Broadband and Mobility Expertise: Proficient with any Commercial Off-The-Shelf (COTS) product in Telecom Billing with over 10 years of experience.
• Software Engineering Skills: Skilled software engineer with up-to-date skills, passionate about high-quality, secure, and performant software and integrations .
• Proactive Learning and Coaching: Proactive about learning and coaching others.
• Agile Proficiency: Proficient in agile methodologies and ways of working.
• Effective Communication: Good communicator, able to advise both technical and non-technical stakeholders

Skills

• Understanding of OSS & BSS stack, ERP Systems.
• Knowledge of various products and services offered by product companies. 
• Telecom product and journey knowledge
• Project Management Skills 
• Data Analysis: Proficiency in analysing data to derive insights and inform business decisions. This includes skills in data mining, visualization, and statistical analysis1.
• Software Development Life Cycle (SDLC): Understanding of SDLC processes and methodologies, such as Agile and Scrum
• Database Management: Understanding of databases and the ability to work with SQL to query and manage data1.
• Business Intelligence Tools: Familiarity with tools like Tableau, Power BI, or similar platforms to create reports and dashboards2.
• API Knowledge: Proficiency in API integration, understanding interface mechanisms, handling retries, and designing robust architectures. This involves knowing how to define API requirements, both functional and non-functional, and ensuring the API’s performance, security, and scalability.
• Skil matrix –
• Project Mgmt
• Agile Methologies
• Requirement Mangaemt
• Requirement Gathering
• Stakeholdr Managerment
• PI Planning/ BRP planning
• Presentation Skills
• Growth Mindset
• Learning Agility
• Inclusive

Experience

• Experience in telecom products and services. 
• Experience working collaboratively with multiple teams and stakeholders. 
• Experience and knowledge of the Agile methodologies.
• Ability to understand stakeholder needs, to influence and lead the business proactively by delivering requirements that drive out business benefits – MANDATORY.
• Ability to drive re-use at all levels, and to ensure solutions provided are transforming the business and the billing platform in line with agreed roadmaps – MANDATORY.

A FEW POINTS TO NOTE:

Although these roles are listed as full-time, if you’re a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch.

DON’T MEET EVERY SINGLE REQUIREMENT?

Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We’re committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you’re excited about this role but your past experience doesn’t align perfectly with every requirement on the Job Description, please apply anyway – you may just be the right candidate for this or other roles in our wider team.

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