Technology Training Specialist – IAA Credit Union

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Technology Training Specialist – IAA Credit Union 

Job Number:

240277 

Primary Location

: US-IL-Bloomington 

Are you passionate about technology and education? Do you thrive on empowering others to succeed in a rapidly evolving digital landscape? If so, we’d love to hear from you! We’re looking for a dynamic and enthusiastic Technology Training Specialist to join our team. In this role, you’ll design and deliver comprehensive training programs to enhance our employees’ technical skills, ensuring they are well-equipped to tackle today’s tech-driven challenges. If you have excellent communication skills, a strong technology background, and a commitment to fostering continuous learning, we invite you to apply and be a part of our journey.

This position offers a hybrid work schedule and is based out of our corporate offices in Bloomington, IL.

How does a Technology Training Specialist make an impact?

  • Facilitates technology portion of new hire orientation and creates onboarding plan to familiarize employees with company technology.
  • Identifies technology training needs in collaboration with managers, designs training solutions, develops learning plans to meet user needs and address performance gaps e.g., employee security, software, hardware usage.
  • Facilitates workshops, seminars, and coaching sessions to improve employee knowledge and abilities.
  • Monitors employee progress and adjusts training strategies as needed.
  • Creates best practices for using technology and assists with development and communication of technology policies and procedures.
  • Serves as the first point of contact for employees seeking assistance using IAACU technology; resolves basic technology support tickets e.g., password resets, access permissions, usability; and escalates complex technical problems to the TechOps team as needed. Maintains accurate records of employee requests and resolutions.
  • Participates on project teams when implementing new technology to ensure that proper training is developed for employees and training standards are met.

Do you have what we’re looking for?

  • Proven excellence in professional communication, presentation, persuasion, and facilitation skills; in person and virtual instructor led.
  • Ability to adapt to changing priorities and manage multiple tasks simultaneously.
  • Customer-focused mindset and a commitment to continuous learning.
  • Ability to learn new software applications quickly.
  • Typically requires 4 years of relevant experience or a combination of related experience, education and training.

Why work with us?

We are an affiliate organization of the Illinois Farm Bureau and serve the financial needs of members and employees of the Illinois Farm Bureau and its affiliates. Illinois Farm Bureau planted roots in 1916 and is one of the largest Farm Bureau organizations in the United States. Illinois Farm Bureau is a voice for Illinois farmers, farm families, and anyone involved in food and agriculture. That covers a lot of ground. Illinois Farm Bureau represents members in Springfield, IL and Washington D.C. When you become a part of Illinois Farm Bureau, you become part of something that touches the lives of people every day. You truly make a difference. 

You’ll be able to take advantage of our benefits package, which includes insurance benefits (medical, dental, vision, disability, and life), 401(k) with company match, parental leave, paid time off, paid company holidays and time off to volunteer. Please click here to learn more about Illinois Farm Bureau and the many benefits we offer our employees. 

Illinois Farm Bureau is committed to providing equal opportunity in all areas of employment, and in providing employees with a work environment free of discrimination and harassment. Employment decisions are made without regard to race, color, religion, age, gender, sexual orientation, veteran status, national origin, disability, or any other status protected by applicable laws or regulations.

Come join our team at Illinois Farm Bureau today!

Illinois Farm Bureau does not generally sponsor individuals for employment-based visas for this position. 

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