Telecom Business Executive – Telecom Security Solutions

At Infobip, we dream big. We value creativity, persistence, and innovation, passionately believing that it is through teamwork that we can all reach greater heights.

Since 2006, we have been innovating at the edge of technological possibilities and are now shaping global communications of the future. Through 75+ offices on six continents, Infobip’s platform is used by almost 80% of the population, making it the largest network of its kind and the only full-stack cloud communication platform globally.

Join us on our mission to create life-changing interactions between humans and online services with new and unseen solutions.

Why is this role important at Infobip? 

Telecom Business Executive – Telecom Security Solutions is an individual contributor role that is responsible maintaining and/or increasing of company’s revenue, gross profit and market share by enabling, developing, and monetizing by supporting Telecom Core solutions from Anam Protect portfolio. An Individual on this position acts as the commercial expert for assigned telecom solutions, providing strategic support and guidance to regional Operator Partnership teams during the sales process by coordinating business proposals, negotiations, contract reviews and once project become live to ensure profitability and successful partnership for all parties included in value chain.

Additionally, and in coordination with other relevant HQ departments, we as a team are responsible for improving the market positioning of Anam protect solutions by gathering and conveying relevant market information, such as business needs, use cases, and solution value, to Product Development, Solution Engineering and Marketing as well as implementing market strategies for the assigned solution. Even though role is focused on several specific Telco core products, it is needed 360 overview of the whole messaging and omnichannel ecosystem in order to ensure we are driving business in a good direction, since Infobip is known as innovator in many segments of our niche. 

Job Description /What will you do? 

• Market Analysis and Trends: Support the market positioning of telecom solutions by gathering and conveying relevant inputs from the regions and directly from our customers, such as business needs, use cases, and solution value, to Product Development, Solution Engineering and Marketing. Assist in ensuring that this information accurately reflects current market trends and customer demands.
• Revenue and Gross Profit Growth: Cooperate with multiple departments to contribute to increasing of company’s revenue, gross profit and market share by enabling, developing, and monetizing the solutions from Anam Protect portfolio offered to telecoms.
• Sales Initiatives: Implement market strategies as directed, ensuring that they are executed accurately and effectively to achieve the desired results based on current trends and by trying to predict market movements with the aim to ensure maximum profitability of the project on a long run. Focus on following established guidelines and making needed adjustments based on immediate feedback from the market. Ensure that the strategy is applied consistently to meet the specific needs of the assigned market segment.
• Commercial Support and Collaboration: Act as a commercial expert for assigned telecom solutions, providing foundational support and guidance to regional OP teams during the sales process. Focus on assisting with standard sales opportunities and ensuring that team members have the necessary information and resources. Collaborate with internal stakeholders to address straightforward business requirements.
• Sales Process: Work closely with Supplier Business Growth department, regional Business analytics and Global account managers to align internal business and sales processes with market needs, actively identifying areas for improvement. Take the initiative to refine and enhance existing processes, ensuring they not only meet current market demands but also incorporate new approaches where applicable. Support the adaptation of processes to address emerging business requirements and contribute to the ongoing optimization of operational efficiency.

More about you: 

• 3+ years of working experience (advantage experience in telecom industry).
• Degree in STEM, Economics, or relevant working experience.
• Customer centric approach in all endeavours.
• Business development & need for proactive drive to explore solutions and market trends.
• Constant learning process of our Telco core solutions.
• Fluent in English, both spoken and written.
• Exceptional communication and presentation skills toward both technical and nontechnical audiences (you know how to sell the value of technology).
• Enjoy working in collaborative, fast paced environments.
• Goal driven and persistent.

Infobip employees are people with diverse backgrounds, characteristics, and experiences that share the same passion and talent that helps us achieve our mission. That’s why Infobip is committed to creating a diverse workplace and is proud to be an equal-opportunity employer.

All qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, age, sex, sexual orientation, gender, gender identity, national origin, citizenship, disability, veteran status, or any other part of one’s identity.

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