Telecom Client Partner

Company Overview

Incedo is a US-based consulting, data science and technology services firm with over 3000 people helping clients

from our six offices across US, Mexico and India. We help our clients achieve competitive advantage through

end-to-end digital transformation. Our uniqueness lies in bringing together strong engineering, data science, and

design capabilities coupled with deep domain understanding. We combine services and products to maximize

business impact for our clients in telecom, Banking, Wealth Management, product engineering and life science

& healthcare industries. 

Working at Incedo will provide you an opportunity to work with industry leading client organizations, deep

technology and domain experts, and global teams. Incedo University, our learning platform, provides ample

learning opportunities starting with a structured onboarding program and carrying throughout various stages of

your career. A variety of fun activities is also an integral part of our friendly work environment. Our flexible

career paths allow you to grow into a program manager, a technical architect or a domain expert based on your

skills and interests. 

Our Mission is to enable our clients to maximize business impact from technology by

• Harnessing the transformational impact of emerging technologies
• Bridging the gap between business and technology

Role Description

• Manage the account level relationship and own all the account related activities like the account plan
• Understand Client business inside out including their future goals, domain the client operates in – including the competitive landscape
• Develop and maintain customer relationship – Should deeply understand the client organization structure and be ingrained in it by forging new relationships
• Safeguard Incedo and Client Interests in all scenarios – existing projects or new project discussions
• Understand Incedo business, capabilities, structure and strategic direction
• Expand Incedo business with client by proactively looking for opportunities in the client organization, in lines with Incedo’s business
• Proactively identify challenges – Detect Early Warnings, look for Insider Info, early growth indicators, have an eye on competition
• Ensure Profitability in existing projects or new project discussions
• Expected to scale up existing accounts by 20-25%.
• Add new business/clients.

Technical Skills

• Ability to manage $15M+ business portfolio, Understanding of Wealth Management domain
• Smart professional with a business outlook, having excellent ability to strike relationships and is a smart negotiator
• Strategic mindset with a foresight for the larger outcome
• Willing to work as an individual contributor
• Negotiates sales, package discounts, and long-term contracts with clients
• Ability to prepare / review proposals and presentations
• Act as a bridge between solutioning team and the client – gathering requirements, identifying key client pain areas and win themes
• Collaborating with the solutioning team to present a tailored proposition marrying Incedo’s key USPs and client requirements

Nice-to-have skills

Qualifications

• Must be an Engineering Graduate, Good to have – Masters in Business
• 15+ years in managing Projects / Engagements within Financial Services
• Strong verbal, written communication, and listening skills; strong customer service and interpersonal skills
• Excellent collaboration and team-building skills

Company Value

We value diversity at Incedo. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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