Telecom Client Partner

Company Overview

Incedo is a US-based consulting, data science and technology services firm with over 3000 people helping clients

from our six offices across US, Mexico and India. We help our clients achieve competitive advantage through

end-to-end digital transformation. Our uniqueness lies in bringing together strong engineering, data science, and

design capabilities coupled with deep domain understanding. We combine services and products to maximize

business impact for our clients in telecom, Banking, Wealth Management, product engineering and life science

& healthcare industries. 

Working at Incedo will provide you an opportunity to work with industry leading client organizations, deep

technology and domain experts, and global teams. Incedo University, our learning platform, provides ample

learning opportunities starting with a structured onboarding program and carrying throughout various stages of

your career. A variety of fun activities is also an integral part of our friendly work environment. Our flexible

career paths allow you to grow into a program manager, a technical architect or a domain expert based on your

skills and interests. 

Our Mission is to enable our clients to maximize business impact from technology by

• Harnessing the transformational impact of emerging technologies
• Bridging the gap between business and technology

Role Description

We are seeking an experienced Client Partner to lead and continue to expand the business with one of our company’s largest and most marquee client, one of the Top 3 Telecom Operators in US. Role will encompass 70% hunting and 30% farming within the nominated account.

The Client Partner will be a key member of the Telecom strategic account team responsible for business growth at one of our top 3 Telecom operators in US. This is a highly visible and mature client in US. You will build and maintain broad relationships in the account, develop and manage opportunities. You will define an exec. relationship strategy within the account, including building a strong working relationship with client’s senior leadership team & drive executive business reviews. Internally you will build executive sponsorship for supporting client, and work with Delivery and Solutions team in continuously shaping go-to-market opportunities based on our capabilities aligned with client’s business priorities.

Technical Skills

Incedo’s primary PoC for the client and a strong ambassador of Incedo’s differentiated value proposition in the account

Grow the business and achieve the assigned sales & revenue growth targets

Proactively identify opportunities for new business generation within the existing account and lead the sales strategy 

Role will encompass both farming and hunting within the nominated account

Define the Annual Account Plan; Prepare and update account plan on an ongoing basis to ensure relevance to customer stakeholders & their business priorities mapping with our proposition/.s

Orchestrate internal resources to drive the outcomes as per the Account Plan(AP) and KPIs defined in the AP 

Support Solutions team by sharing client perspectives, enabling them to develop new and enhanced Service Offerings; overall, help pivot the GTM strategy from reactive to PROACTIVE

Lead proposal development and negotiation of commercial terms 

Develop trusted advisor relationships with key decision makers & influencers in the client organization 

Build Relationships with procurement and ensure that all financial processes – from deal aligning and documentation to payout is streamlined.

Nice-to-have skills

Qualifications

Experience as a quota carrying technology services sales professional with ability of business development by introducing new value propositions in one of our Top 3 three US Telecom Operators.

Prior experience in a US Telecom Operator is a must.

Strong Telecom domain knowledge & demonstrate understanding of emerging technologies like 5G, OSS/BSS, and possibilities associated with them, specifically in the Telecom IT services domain.

Experience working with and presenting to C-level executives, IT, and other lines of business with strong Strong verbal, written communication, and listening skills; strong customer service and interpersonal skills.

Demonstrated success in identifying, developing, negotiating, and closing large-scale technology services projects to very large US Tier 1 Customers through “consultative sales process”.

10-15 years of Telecom Services Sales experience, with at least 5 years as a key account manager driving revenue growth ideally in a single client, multi-tower/ LOB client environment in the Telecom Technology Services domain. 

This person must be entrepreneurial, energetic, self-starter with a proven track record of being successful as a Client Partner for top tier accounts.

Experience increasing technology adoption and creating long term transformational account strategies.

Bias for action and passion for Execution Intensity is a must to succeed in this role.

Company Value

We value diversity at Incedo. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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