Telecom Domain Consultant

Bounteous x Accolite makes the future faster for the world’s most ambitious brands. Our services span Strategy, Analytics, Digital Engineering, Cloud, Data & AI, Experience Design, and Marketing. We are guided by Co-Innovation, our proven methodology of collaborative partnership.

Bounteous x Accolite brings together 5000+ employees spanning North America, APAC, and EMEA, and partnerships with leading technology providers. Through advanced digital engineering, technology solutions, and data-driven digital experiences, we create exceptional and efficient business impact and help our clients win.

Role: Telecom Domain Consultant

Location: Frisco, Texas (Onsite)

Job description:

Brings in strong knowledge in the telecom domain, and working experience across Business and Technology Roles, across B2B and B2C businesses.

Works with senior leadership, brings thought leadership and helps to build and strengthen Telecom practice.

Experience with Business Analysis, Business Process Re-engineering, E2E Solution Design / Component or System Design / Solution Architecture, in Telecom OSS / BSS domain is required.

Good to have working experience on Digital Transformation, OSS/BSS Cloud Implementations, Network Transformation programs.

Understanding of Technology Landscape such as E2E OSS & BSS, CRM/CPQ, Product Catalog, Order Management (OM), Service Order Management, Inventory Management, Microservices based Architecture, RPA, Service Fulfillment, Service Assurance, Billing, and Invoicing for B2C / B2B business.

Should have a business focus, and an equal understanding of IT/Technology enablement, so as to be able to align the business goals/objectives to the IT delivery.

Good experience in data modelling, UML, and integration patterns.

Has good understanding of frameworks relevant for the Telecommunications domain (for e.g. eTOM, SID, TAM, ITIL, ODA)

Able to understand and translate business requirements, and working with product / technical and operations teams to help design and build new Products and Services

Able to conduct workshops and design thinking sessions, to understand IT Process / Technology / Architecture and existing OSS/BSS implementations.

Able to deliver intelligent business insights through translation of reports and analytics.

Fair understanding of both B2C & B2B Product Lifecycle management (Products, Promotion, Pricing, Digital Marketing etc.)

Understanding of technologies such as 4G/5G/Metro Ethernet/ATM/MPLS/SONET/SDH etc. and their mapping to OSS systems is an added advantage.

Day-to-day tasks:

Principal Consultant will perform the following / part of the activities on a daily basis.

Requirements Management

New requirement discussions with Business Stakeholders, Product Managers, and Product Owners.

Conducting or contributing to requirement grooming sessions with delivery squads.

Running requirement elicitation meetings with Technology and Operations teams.

Capturing functional and non-functional requirements based on current scope.

Managing requirements prioritization using MOSCOW / WSJF frameworks.

Accepting story closures based on sprint demo and definition of done.

Business Analysis

Engage with business stakeholders and understand the business requirements through mutual dialogue, workshops etc.

Analyse and qualify requirements.

Align the business requirements with IT delivery.

Ensure coherence between all business and technology stakeholders.

Process & Customer Journey discussions

Conducting Process walkthrough discussions with Sales / Operations and Service Users.

Creating Customer Journey flows for key User Personas.

Scrum Ceremonies

Attending and contributing to daily stand-up meetings with delivery squads.

Participating and contributing to Sprint and PI Planning meetings.

Participating and contributing to Requirement Grooming sessions.

Participating and contributing to Sprint Retrospective meetings.

Participating and providing feedbacks in Show and Tell sessions.

EEO

Bounteous x Accolite is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion or belief, color, ethnic or national origin, marital or domestic relationship, sexual orientation, gender identity, age, citizenship, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Accommodation

Accolite is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or accommodation due to a disability, you may contact us at NA.TalentAcquisition@accolitedigital.com.

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