Seeking a seasoned Telecom Engineer to design, implement, and manage enterprise-level telecommunication systems. This role involves leading telecom projects, optimizing performance and security, ensuring compliance, and serving as a technical authority for the telecom administration team.
Incident Response: Oversee critical telecom incidents, provide advanced troubleshooting, and act as final escalation point.
Leadership & Mentorship: Guide and mentor telecom admins; advise IT leadership on telecom solutions.
Collaboration & Integration: Work with IT teams to ensure seamless integration of telecom with networks, servers, and security.
Documentation & Reporting: Maintain detailed telecom documentation; present performance and project reports to IT leadership.
Qualifications
Education: Bachelor’s in IT, Telecommunications, or related field (or equivalent experience).
Experience: 6–8 years in telecom administration and architecture; proven leadership on large-scale UCaaS/CCaaS projects.
Skills:
Strong VOIP, TCP/IP, and routing knowledge.
Proficiency in telecom configuration (call-trees, queues) and network troubleshooting.
Familiarity with voice/data cabling and Wi-Fi.
Excellent problem-solving, communication, and documentation skills.
Join the team to shape a robust telecom infrastructure, lead complex projects, and drive continuous improvements in efficiency, scalability, and security.
