Telecom Field Operations Technician

Telecom Field Operations Technician – Fiber

JOB SUMMARY:

The Telecom Field Operations Technician is responsible for the installation, maintenance (reactive and preventive), and project support for Southern Company’s voice, data, and telecommunications transport networks. These networks include digital microwave, fiber optics, LANs (local area networks), voice, data, and wireless systems. These systems are installed, maintained, and repaired following established standards, service levels, operational processes, and applicable work agreements.

JOB REQUIREMENTS

Education & Experience:

• A two-year degree (college/technical/vocational) in an electronics technology field or telecommunications field, equivalent military training, or five (5) years of equivalent hands-on experience in an electronics technology or telecommunications field is required.
• Understanding the various topologies, e.g., telecommunications (microwave and/or fiber), wireless, data networks, voice networks, and how they interface.
• Ability to logically troubleshoot and repair hardware and software associated with telecommunications (microwave and/or fiber) systems, data networks, voice networks, and ancillary equipment (alarm systems, DC/AC power systems, etc.).
• Working knowledge of radio communication systems. Federal Communications Commission (FCC) or equivalent license for radio repair is preferred.

Technical Competencies:

• Responsible for the installation, maintenance (reactive and preventive), and project support of the Southern Company Fiber, Data, Voice, and Telecommunications transport networks.
• Responsible for interfacing with and coordinating contractors and/or vendors associated with the FO function as appropriate.
• Responsible for interfacing with the internal business partners, vendors, contractors, and other Technology Organization (TO) groups related to problem resolution and equipment installations.
• Responsible for understanding and adhering to billing and performance processes and procedures.
• Responsible for maintaining accurate circuit documentation and equipment inventories for assigned jobs.
• Responsible for installing standard, endorsed, or certified off-the-shelf software and/or hardware devices.

Technical Competencies (Fiber Optic Specific)

• Proficient with Optical Time-Domain Reflectometers (OTDRs).
• Proficient with splicing and terminating single-mode and multimode fiber optic cables.
• Experience with Optical Ground Wire (OPGW) of various types. (e.g., stainless steel tube, tight buffer tube, star, etc.).
• Experience with All-Dielectric Self-Supporting (ADSS) and other aerial fiber optic cables.
• Knowledge of associated line hardware and accessories to secure ADSS and OPGW fiber.
• Experience with Preformed Line Products (PLP) and Alcoa splice cans.
• Experience with transporting fiber optic splice trailers and reel trailers.
• Experience documenting fiber optic route information (traces, power levels, splice points, etc.).
• Ability to work extended hours during emergency restoration.

General Competencies:

• Must take and pass a Department of Transportation (DOT) physical exam.
• Ability to work independently with minimal supervision, be a self-starter, and have excellent time management skills.
• Ability to interface with, direct, and coordinate contractors as needed.
• Must have good verbal and written communication skills.
• Follows safe work practices and fosters a safe workplace.
• All business dealings exhibit Southern Company Values (Safety First, Unquestionable Trust, Superior Performance, and Total Commitment).
• Seeks opportunities to learn and transfer knowledge to others.
• Responsible for supporting 24×7 on-call operations.
• Ability to drive long distances, walk on uneven surfaces, climb ladders, work above shoulder height and on occasion above fifty feet (50’), and the ability to lift at least 50lbs.

Southern Company (NYSE: SO) is a leading energy provider serving 9 million residential and commercial customers across the Southeast and beyond through its family of companies. Providing clean, safe, reliable and affordable energy with excellent service is our mission. The company has electric operating companies in three states, natural gas distribution companies in four states, a competitive generation company, a leading distributed energy infrastructure company with national capabilities, a fiber optics network, and telecommunications services. Through an industry-leading commitment to innovation, resilience, and sustainability, we are taking action to meet our customers’ and communities’ needs while advancing our commitment to net zero emissions by 2050. Our uncompromising values ensure we put the needs of those we serve at the center of everything we do and are the key to our sustained success. We are transforming energy into economic, environmental and social progress for tomorrow. Our corporate culture and hiring practices have earned the company national awards and recognition from numerous organizations, including Forbes, Military Times, DiversityInc, Black Enterprise, J.D. Power, Fortune, Human Rights Campaign and more. To learn more, visit www.southerncompany.com.

Southern Company invests in the well-being of its employees and their families through a comprehensive total rewards strategy that includes competitive base salary, annual incentive awards for eligible employees and health, welfare and retirement benefits designed to support physical, financial, and emotional/social well-being. This position may also be eligible for additional compensation, such as an incentive program, with the amount of any bonus/awards subject to the terms and conditions of the applicable incentive plan(s). A summary of the benefits offered for this position can be found here https://seo.nlx.org/southernco/pdf/SOCO-Benefits.pdf. Additional and specific details about total compensation and benefits will also be provided during the hiring process.

Southern Company is an equal opportunity employer where an applicant’s qualifications are considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity or expression, or any other basis prohibited by law.

Read Full Description