Telecom OSS Specialist

Cognizant Technology Solutions is seeking for “Telecom OSS Specialist” who could join in our team of IT professionals in a permanent role. If you meet our background requirements and skills and looking for an opportunity to be rewarded for your skills and expertise, here is the ideal opportunity for you!

Cognizant will not sponsor H-1B or other U.S. work authorization, or lawful permanent residence (otherwise known as a “Green Card”) for this role.

Job title: Telecom OSS Specialist

Job Location: Plano, TX

Duration: Fulltime with Cognizant

Experience: 15 to 18 years

Travel to client offices within North America on need basis.

Required Qualifications:

• Bachelor’s degree in computer science, Information Technology, Telecommunications, or a related field. Master’s degree preferred.
• Minimum of 7 years of hands-on experience with OSS solutions from Ericsson, Nokia, or Samsung in the telecom industry, IT consulting, or global systems integrator (SI) companies.
• Extensive knowledge in radio networks, network planning, design, inventory management, NOC, service assurance, zero-touch provisioning, VNF, and network on cloud.
• Experience with Service Assurance through ServiceNow; Netcracker knowledge of Service Bridge is a plus.
• Have strong working knowledge of Plan, design and build of networks and systems on cloud
• Knowledge of RAN (ORAN, Xapp, Rapp) is a huge plus
• Strong understanding of telecom industry standards and best practices.
• Excellent leadership, communication, and interpersonal skills.
• Strong project management skills with a track record of successful project delivery is good to have
• Ability to work in a fast-paced, dynamic environment.
• Willingness to travel up to 20% domestically and occasional international travel.

Certifications (preferred):

• TM Forum Framework Certification for understanding telecom industry standards and best practices.

Roles and Responsibilities:

• Solution Development:
• Design, develop, and implement robust OSS solutions tailored to meet customer requirements.
• Prepare solution responses to RFI and RFP, back it up with data points and align them based upon CTS offerings, solution, and differentiator.
• Ensure solutions are scalable, reliable, and aligned with industry best practices.
• Architect/ Integrate network systems of Ericsson / Nokia with rest of OSS / BSS and assist in closed loop service assurance initiatives.
• Integration Management:
• Address and resolve complex integration issues between various OSS components and other systems.
• Collaborate with cross-functional teams to ensure seamless integration and operation of OSS solutions.
• Customer Engagement:
• Meet with customers in person to understand their problem statements and business needs.
• Develop and propose relevant solutions that address customer challenges and enhance their operations.
• Maintain strong customer relationships and ensure high levels of customer satisfaction.
• Leadership and Management:
• Provide OSS thought leadership and strategic direction
• Foster a collaborative and innovative team environment.
• Mentor and develop team members, promoting professional growth.
• Technical Expertise:
• Provide technical leadership and guidance on OSS architecture and design.
• Stay updated with the latest industry trends and technologies.
• Troubleshoot and resolve complex OSS issues.

Benefits:

Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:

• Medical/Dental/Vision/Life Insurance
• Paid holidays plus Paid Time Off
• 401(k) plan and contributions
• Long-term/Short-term Disability
• Paid Parental Leave
• Employee Stock Purchase Plan

Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

About Cognizant

Headquartered in the U.S, Cognizant is a member of the S&P-500, Nasdaq-100, Fortune 200, and was recently ranked as the #1 Fastest Growing “All Star” by Fortune Magazine. Cognizant leverages a highly flexible business model, a seamless global delivery network, and deep domain expertise to deliver to a long list of world-class companies that are leaders in their own space.

www.cognizant.com

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