Telecom Specialist Per Diem

Site: Mass General Brigham Incorporated

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

MGB is hiring! Ideally 1-2 shifts weekly for our Telecom Specialist Per Diem role to support Telecom Engineer

Job Summary

The Telecom Specialist is responsible for providing technical support and troubleshooting assistance related to telecommunication systems and equipment.

The Telecom Specialist provides technical support and troubleshooting assistance related to telecommunication systems and equipment, including telephones, voicemail, video conferencing, and other related equipment.

What You’ll Do

• Install, maintain, and upgrade telecommunication systems and equipment as needed.
• Manage inventory and procurement of telecommunication equipment and supplies.
• Provide training to users on telecommunication systems and equipment.
• Monitor and report on telecommunication system performance and usage.
• Ensure compliance with relevant regulations and standards.

Qualifications

• High School Diploma or Equivalent required
• Can this role review and accept experience in lieu of a degree? Yes
• Experience in a similar role, 1-2 years required
• Knowledge of telecommunications systems and equipment, including telephones, voicemail, video conferencing, and other related equipment.
• Proficiency in relevant software and tools, including Microsoft Office and telecommunication software.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Ability to manage multiple tasks and priorities.
• Willingness to work outside of normal business hours as needed.
• Relevant certification(s) may be preferred or required by some employers.

Additional Job Details (if applicable)

Working Model Requirements

• Per Diem shifts available, open shifts are M-F 8am-5p
• This role is as needed, per diem coverage for teammates out of office. We provide training and expectations are about 1-2 shifts weekly.
• 133 Broadway Dover (Wentworth Douglass Technical Operations Center)

Remote Type

Onsite

Work Location

133 Broadway

Scheduled Weekly Hours

0

Employee Type

Per Diem

Work Shift

Day (United States of America)

Pay Range

$19.42 – $27.74/Hourly

Grade

3

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.

EEO Statement:

Mass General Brigham Incorporated is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

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