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Job Title
Telecom Support Service Specialist (Journeyman)
Location
Roybal, GA – CDC – Roybal, GA US (Primary)
Education
Bachelor’s Degree
Job Type
Full-time
Travel
Job Description
Job Title: Telecom Support Service Specialist (Journeyman)
Location: Roybal, GA, Pittsburgh, PA
Program: CDC MTS
Clearance Level: NA
Job Summary:
Telecom Support Service Specialist (Journeyman) in support of the CDC MTS Program
Responsibilities:
- Analyzes, tests, troubleshoots, and evaluates existing Telecom systems, such as PBX mainframes, PBX remotes, routers and switches, Resource Manager, and peripherals.
- Performs system maintenance to ensure systems operate correctly with minimal interruption.
- Interfaces with the Telecom Systems Manager for overall direction and directs the efforts of the Telecom Service Support specialist.
- Coordinates with the DAS, UC and cabling teams on issue resolution or projects that involve each or all the work areas; and coordinates and resolves user issues from the CDC Help Desk daily.
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