Telecom Transport Design Engineer

Work Place Flexibility: Hybrid 

Legal Entity: Entergy Services, LLC 

• This position is located in Little Rock, AR. Relocation assistance and sponsorship is not provided.***

JOB SUMMARY/PURPOSE

This position is responsible for the system design of the Transport network including but not limited to DWDM, Packet based systems, Microwave systems and Leased Carrier services in support of Data Center and remote site connectivity for Entergy locations. Individual contributor role responsible for design engineering and project planning/execution in support of Entergy’s Telecommunication Transport Network, including communication systems and protocols, creation and maintenance of all associated records, plus other duties as assigned.

Job Duties/Responsibilities:

Provide telecom engineering support as described below for Entergy’s operating area in Arkansas, Mississippi, Louisiana, and Texas. Frequent day travel and occasional overnight travel are required to adequately support requirements of this position.

• This position can be filled as an IT Consultant or Senior IT Consultant. To be considered for the Senior IT Consultant classification, the candidate must fulfill all subsequently-listed responsibilities, PLUS demonstrate the ability to:
• Lead resolution of complex technical problems through coordination of efforts with Entergy IT personnel, customers, and vendors.
• Provide expert analysis of proposed infrastructure and network changes regarding need, immediate impact, future capability, required supportive skills, and the respective cost for each, including opportunity cost.
• Develop strategic and tactical plans for network expansion, reliability improvements, operational improvements, etc., required to support the ever-changing needs of a multi-state utility.
• Serve as a Technical Mentor and SME for more junior engineers as needed.
• Provide Telecom engineering services for over 2,300 sites including, but not limited to: office buildings, operational centers, power generating stations, substation control houses, telecom shelters, microwave radio shelters, outdoor equipment cabinets, etc. – all of which are connected by over 11,000 route miles of various types of fiber cable plus 250 digital microwave hops.
• Support Entergy’s operational companies through project scoping, estimate development, design and execution of new transport network systems.
• Interact with and serve a variety of internal customers including Entergy Transmission, Distribution, Substation/Relay Design, Grid Operations, Generation, Facilities, and IT.
• Plan, develop, and deliver detailed engineering packages to drive and support actions of skilled craftsmen in the field as they install, test, and turn up transport network packet technologies, fiber optic cable plant, communication systems, and communication services.
• Plan and implement changes to infrastructure and systems using Entergy’s change management processes and systems, create supporting documentation such as detailed work procedures, coordinate and obtain outage clearances from various entities, etc.
• Create and maintain GIS information, hardware records, system design, and service provisioning records in Entergy Telecom’s operational support system, ConnectMaster.
• Adhere to and continually look for opportunities to improve Entergy Telecom Engineering design standards, being mindful of master sources, such as the National Electric Code, the National Electric Safety Code, Telcordia, industry best practices, etc.
• Collaborate with fellow engineers and technicians to create and implement the best solutions possible within the framework of any given project, looking for systemic relationships beyond the immediate project scope, identifying mutual dependencies, benefits, or impacts.

MINIMUM REQUIREMENTS

Minimum Education Requirements:

• Bachelor’s Degree in Engineering or relevant technical experience (equivalent work experience).
• Registration as licensed Professional Engineer (PE) preferred.
• Advanced degree is a plus.
• Additional Technical certifications and/or professional licenses are a plus.

Minimum Experience Required:

• Sr. IT Consultant: 10+ years of directly relevant experience; 12+ years of directly relevant experience desired.
• IT Consultant: 5+ years of directly relevant experience; 8+ years of directly relevant experience desired.

Minimum Skills and Knowledge:

• Technical Leadership
• Strong understanding of transport technology offerings, their applications, and operations support.
• Knowledge of Packet based Transport, Layer 1/2/3 Networking, various routing protocols, MPLS, LAN switching, and interfacing techniques with legacy TDM systems.
• Knowledge of inside plant environments.
• Knowledge and practical experience with TDM-to-packet conversion highly desired.
• Professional Leadership
• Strong communication skills.
• Ability to work effectively with business leadership and resources in a multi-location, cross-functional, network/matrix environment.
• Ability to leverage continuous improvement practices to provide sustainable value to internal/external customers.
• Establish positive and influential relationships.
• Personal Style/s
• Strong leadership skills and ability to provide clear direction.
• An entrepreneurial and creative approach to developing new, innovative ideas.
• Ability to influence and motivate others.
• Has a high degree of integrity and forethought in approach to making decisions.
• Ability to act in a transparent and consistent manner while always considering what is best for the organization.
• Comfortable with ambiguity and uncertainty; the ability to adapt nimbly and lead others through complex situations.
• Ability to evaluate multiple options and make the best decision.
• Ability to work well in teams and encourage teamwork.
• Strong situational leadership skills.
• Ability to work effectively in a matrixed environment.
• Additional Comments and/or Role Requirements
• Must be able to build and maintain positive and productive relationships across the enterprise.
• Stays informed about industry and technology best practices, bringing new ideas to Entergy.
• Must be familiar with new technologies, trends, and business incentives.
• Design experience with Ciena Packet Transport MPLS product suite is a major plus.

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Primary Location: Arkansas-Little Rock Arkansas : Little Rock 

Job Function: Information Technology

FLSA Status: Professional 

Relocation Option: No Relocation Offered

Union description/code: NON BARGAINING UNIT 

Number of Openings: 1

Req ID: 118306

Travel Percentage:Up to 25%

An Equal Opportunity Employer, Minority/Female/Disability/Vets. Please click here to view the EEI page, or see statements below.

EEO Statement: The Entergy System of Companies provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a protected veteran in accordance with applicable federal, state and local laws. The Entergy System of Companies complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment including, but not limited to, recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. 

The Entergy System of Companies expressly prohibits any form of unlawful employee harassment based on race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of the Entergy System of Company employees to perform their expected job duties is absolutely not tolerated.

Accessibility: Entergy provides reasonable accommodations for online applicants. Requests for a reasonable accommodation may be made orally or in writing by an applicant, employee, or third party on his or her behalf. If you are an individual with a disability and you are in need of an accommodation for the recruiting process please click here and provide your name, contact number, the accommodation requested and the requisition number that you are requesting the accommodation for. Employee Services will contact you regarding your request.

Additional Responsibilities: As a provider of essential services, Entergy expects its employees to be available to work additional hours, to work in alternate locations, and/or to perform additional duties in connection with storms, outages, emergencies, or other situations as deemed necessary by the company. Exempt employees may not be paid overtime associated with such duties.

Equal Opportunity

The non-confidential portions of the affirmative action program for individuals with disabilities and protected veterans shall be available for inspection upon request by any employee or applicant for employment. Please contact HRCompliance@entergy.com to schedule a time to review the affirmative action plan during regular office hours.

WORKING CONDITIONS:

As a provider of essential services, Entergy expects its employees to be available to work additional hours, to work in alternate locations, and/or to perform additional duties in connection with storms, outages, emergencies, or other situations as deemed necessary by the company. Exempt employees may not be paid overtime associated with such duties.

Please note: Authorization to work in the United States is a precondition to employment in this position. Entergy will not sponsor candidates for work visas for this position.

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