Treasury and Trade Solutions Client Executive – Senior Vice President

Job title:

Treasury and Trade Solutions Client Executive – Senior Vice President

Company

Citigroup

Job description

Interface with Treasury & Trade Solutions (TTS) clients working closely with TTS Solution Sales & Product Sales team with a defined portfolio of Financial Institution clients to develop an understanding of their operating procedures, organisations structures and Transaction Service needs in identifying and supporting the delivery of TTS Products.Work closely in partnership across the TTS Sales team and client to identifying opportunities to enhance the clients existing solutions focusing on revenue expansion and retention of existing business.Responsible for working with key stakeholders to drive deals through Implementation ensuring ramp up of revenue, product adoption and driving digital agenda for the clients.Drive the Client Experience by being a client advocate in managing the Citi network, +100 countries to ensure client satisfaction and retention of business. Ensuring proactive communication with key decision makers within the client organization as well as the internal client team.Key Responsibilities:Work with TTS Solution Sales & Product Sales Managers to ensure understanding of key TTS Sales activities for portfolio drive completion of projects through product adoption and revenue realization.Provide support where necessary for the coordination of critical projects with relevant stakeholders within TTS such as Implementation of new solutions, VOC feedback and associated action plansSupport CITIKYC/AML requirements for new business opportunities for a defined portfolio of clients.Where required, lead client communication of Product migrations, regulatory changes and market updates for portfolio being a client advocate internally and support driving the change management agenda for TTS.Responsible for hosting proactive Client Experience TTS relationship reviews with key client contacts in addition to the Decision Maker.Work in close partnership with key stakeholders to have visibility of pending actions and ensure timing completion or support provided to drive adoption and revenue realization.As part of product adoption, responsible to ensure pricing set up is correct and for new business Product Sales pricing is clearly defined and shared with the Client Executive and clientBe the client advocate to ensure Client issues are addressed promptly working with partners in Service and Operations and utilize client forums such as to facilitate and drive resolution where necessary. Be responsible for driving superior client satisfaction.Responsible for review of monthly revenue analysis for defined client portfolio by preparing summaries/ forecasts and communicating findings to respective stakeholdersEnsure compliance with TTS credit, risk, and TTS Sales processes where applicableWork closely with client to understand ad-hoc credit needs to facilitate their treasury requirements working with BCMA/GSG to ensure allocation of credit. Participate in monthly OD management process.Partner with TTS Solution Sales to share feedback on Product requirements / Gaps.Manage documentation deficiency and deferral process for assigned portfolio working with Risk and Compliance to ensure adherence to Citi policies.Ensure AML enquiries handled promptly and thoughtfully ensuring adherence to Citi policies.Work in partnership with Operations and Legal partners for client Novations.Development Value:This role will allow an individual to develop a strong understanding of a customer Treasury organization/SSC, specific industries, and treasury functions.Provide a thorough understanding of the TTS business, its products, risks, and controls.Develop and grow their CITI network across the Globe.Provide the opportunity to expand and strengthen one’s knowledge to move to other opportunities within Sales, Product or RiskKnowledge/Experience:Significant experience in Client Management rolesRelevant Treasury / Cash Management experienceSkills:Excellent interpersonal, influencing and diplomacy skills to manage internal and client relationships and engage with Senior Management both Client and CitiStrong analytical and problem solving skillsClear and concise written and verbal communication skillsTime management and organisational skillsGerman Spanish, French & Italian language advantageousQualifications:University Degree preferredExceptional candidates who do not meet these criteria may be considered for the role provided they have the necessary skills and experience.Job Family Group: Institutional SalesJob Family: Solution SalesTime Type: Full timeCiti is an equal opportunity and affirmative action employer.Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.Citigroup Inc. and its subsidiaries (“Citi”) invite all qualified interested applicants to apply for career opportunities. 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Expected salary

Location

Dublin

Job date

Sun, 10 Mar 2024 04:03:25 GMT

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