Triage Team Secretary

Job title:

Triage Team Secretary

Company

NHS

Job description

An opportunity has arisen for at Team Secretary to join our admin team here at Hastings and Rother Assessment and Treatment Team, which is a secondary mental health team that is part of Sussex Partnership NHS Foundation Trust).We are based at Cavendish House in the heart of Hastings right on the seafront with sea views from our office and with public transport links and public pay and several display carparks available.Main duties of the jobThe main duties of this role would be (but not limited to)

• Supporting our Triage team by processing and dealing with all incoming referrals
• Arranging intake assessment appointments
• Creating and sending out correspondence
• Signposting and closing referrals as indicated by Clinical Triage Team
• Being first point of contact for incoming calls and dealing with these in a timely, efficient and professional manner.
• Covering Triage Admin (Band 4) when they are on annual leave

Training will be givenAbout usSussex Partnership Trust offers the following to staff:

• NHS pensions contributions
• Flexible working patterns
• Child care vouchers
• Excellent training and development opportunities
• Employee Assistance Programme
• Access to NHS discount schemes

Date posted15 October 2024Pay schemeAgenda for changeBandBand 3Salary£24,071 to £25,674 a year per annumContractPermanentWorking patternFull-timeReference number354-AE-21032Job locationsCavendish HouseHastingsTN34 3AAJob descriptionJob responsibilitiesFor full job description please see attached documentOur ideal candidate would be;

• Someone that has good communication skills and happy to deal with people in person and via telephone.
• Able to deal with people with skill and compassion regardless of their background and circumstances.
• Able to carry out their duties in a timely and efficient manner
• Able to work on their own initiative and prioritise their workload and have an awareness of what is happening around them
• Be flexible and happy to help out across the team if needed at short notice.

Job descriptionJob responsibilitiesFor full job description please see attached documentOur ideal candidate would be;

• Someone that has good communication skills and happy to deal with people in person and via telephone.
• Able to deal with people with skill and compassion regardless of their background and circumstances.
• Able to carry out their duties in a timely and efficient manner
• Able to work on their own initiative and prioritise their workload and have an awareness of what is happening around them
• Be flexible and happy to help out across the team if needed at short notice.

Person SpecificationQualificationsEssential

• NVQ3 or equivalent in job related subject
• Equivalent job experience and evidence of further practical experience
• Good standard of secondary education, GCSE at Grade C or above or equivalent

KnowledgeEssential

• Proven experience of a range of admin procedures
• Evidence of producing documents to a high standard
• Experience of maintaining office system
• Experience of working part of a team

Person SpecificationQualificationsEssential

• NVQ3 or equivalent in job related subject
• Equivalent job experience and evidence of further practical experience
• Good standard of secondary education, GCSE at Grade C or above or equivalent

KnowledgeEssential

• Proven experience of a range of admin procedures
• Evidence of producing documents to a high standard
• Experience of maintaining office system
• Experience of working part of a team

Expected salary

£24071 – 25674 per year

Location

Hastings, East Sussex

Job date

Thu, 17 Oct 2024 03:44:43 GMT

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