User Documentation & Training Expert

Job title:

User Documentation & Training Expert

Company

European Dynamics

Job description

We currently have a vacancy for a User Documentation & Training Expert fluent in English, to offer his/her services as an expert who will be based in Brussels, Belgium. The work will be carried out either in the company’s premises or on site at customer premises. In the context of the first assignment, the successful candidate will be integrated in the Development team of the company that will closely cooperate with a major client’s IT team on site.Your tasks

• Produce/maintain training material (wiki pages, collaborative site pages, etc.);
• Write IS on-line help;
• Configure and test the system for the training scenarios to be used;
• Clarify user expectations of course content and system behaviour;
• Organise and conduct training/coaching sessions;
• Support users in the review process of the documentation;
• QA review of training material to ensure adherence to the defined standards and procedures;
• Prepare Storyboards;
• Creation of videos and audio scripts in order to explain the use of software to users;
• Create and maintain templates, standards and processes;
• Publish material, while adhering to the publication standards and privacy standards.

Requirements

• University degree in IT or relevant discipline, combined with minimum 17 years of relevant working experience in IT;
• At least 3 years of experience in online education or training, designing and implementing professional education products;
• Experience working with graphic editing tools;
• Experience working with Camtasia;
• Excellent knowledge of instructional design theories methodologies and best practices, including interactive online teaching methods;
• Knowledge of storyboard creation, based on text-based instructional content;
• Knowledge of audio recording applications (such as Audacity);
• Knowledge of ICT infrastructure technologies, MS Outlook, MS Teams, MS Word, Firefox or Chrome or Edge, Windows 10;
• Knowledge of Atlassian Confluence and Jira would be an asset.
• Excellent command of the English language.

BenefitsIf you are seeking a career in an exciting and dynamic company, where you will offer your services as part of a team of a major European Institution, operating in an international, multilingual and multicultural environment where you can expect real chances to make a difference, please send us your detailed CV in English, quoting reference: (17186/06/24).We offer a competitive remuneration (either on contract basis or remuneration with full benefits package), based on qualifications and experience. All applications will be treated as confidential.You may also consider all our other open vacancies by visiting the career section of our web site ( and follow us on Twitter (@EURODYN_Careers) and LinkedIn.EUROPEAN DYNAMICS ( )is a leading Software, Information and Communication Technologies company, operating internationally (Athens, Brussels, Luxembourg, Copenhagen, Stockholm, London, Nicosia, Hong-Kong, Valetta, etc). The company employs over 1000 engineers, IT experts and consultants (around 3% PhD, 36% MSc and 53% BSc or equivalent). We design and develop software applications using state-of-the-art technology. The group generates annual revenues in the range of EURO 40 million, with an EBITDA in the range of 20%. The value of our contract portfolio exceeds EURO 250 million. EUROPEAN DYNAMICS is a renowned supplier of IT services to government institutions, multinational corporations, public administrations and multinational companies, research and academic institutes.As part of our dedication to the diversity of our workforce, we are committed to Equal Employment Opportunity without regard for race, color, national origin, ethnicity, gender, disability, sexual orientation, gender identity, or religion.EUROPEAN DYNAMICS (ED) adheres to the General Data Protection Regulation principles by applying its Privacy Policy as published in . By submitting an application to this position and by sharing your personal data with ED, you acknowledge and accept its Policy and authorise ED to process your personal data for the purposes of the company’s recruitment opportunities, in line to the Policy.Furthermore, when providing your data, it is up to you to explicitly consent that your data can be assessed for future job openings, for as long as you do not withdraw such consent. If you do not consent, we will not be able to consider the data you provide to us for future job openings.

Expected salary

Location

Brussel

Job date

Wed, 19 Jun 2024 22:29:08 GMT

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