VOIP/ Telecom Billing Support Analyst with Top Secret Clearance

Req ID: 323083

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a VOIP/ Telecom Billing Support Analyst with Top Secret Clearance to join our team in Washington, District of Columbia (US-DC), United States (US).

Position Overview and Responsibilities:

• Process approximately 500-600 monthly invoices for voice services
• Manage billing discrepancies working closely with Commercial Discrepancies
• Serve as Field Office Liaison for trouble reporting for some of our field offices
• Order voice services associated with projects and establishing vendor relationships, assisting through the implementation process
• Assist with maintenance troubles; helping the field with reporting their own trouble to the local vendor
• Assist with services funding issues in keeping the flow of money available to pay bills, working closely with Finance
• Assist the PMs with orders
• Process SIP service requests
• Maintain on premise service records on an ongoing basis

Basic Qualifications:

• Minimum 3 years of experience on VOIP projects
• Minimum 3 months of experience utilizing JIRA
• BS/BA or equivalent experience with telecommunications services.
• Active Top Secret Clearance required

Preferred Qualifications:

• Understanding of Agile framework

About NTT DATA

NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com

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