Clinical Application Specialist

Job title:

Clinical Application Specialist

Company

Allcare Pharmacy

Job description

Purpose of Role:The primary focus of the role is to support customers implementing new equipment solutions in healthcare settings throughout the island of Ireland. The successful candidate will be responsible for providing exceptional training and service support to customers and colleagues across Cardiac Services. They will also provide clinical insight into equipment and service provision and contribute to the development of the Service & Education Team in cardiac Services.Role Requirements:

• Clinical qualification in Nursing or a related healthcare discipline & minimum of 3 years’ experience in a related role.
• Ideally a third level qualification in Nursing, Education, Training, or a related discipline.
• Excellent communication & interpersonal skills, strong customer focused approach.
• Well organized with excellent attention to detail.
• Knowledge & experience of MS Office platform.
• Full, clean driver’s licence, this role will involve travel throughout Ireland.

Principal Duties and Responsibilities:

• Onsite customer training & support.
• Provide clinical support, insight & education to colleagues across the business.
• Respond to customer queries/issues in a timely & professional manner, provide customers with advice on products and ensure product configurations are appropriate for their clinical placements.
• Communication & interaction with colleagues to monitor planned installations, schedule with customers, liaise with colleagues & exceed customer expectations.
• Maintain professional registration as appropriate and establish & maintain certification, for customer training, with all required suppliers.
• Maintenance of training records in electronic and/or paper format.
• Participation in Clinical Education programs, delivered to customers and colleagues.
• Contribute to the development of the Training & Education Team, participate in improvement projects and commitment to the principle of continuous improvement across the business.
• Full training will be provided, this will include travel to our supplier’s premises, typically in mainland Europe.

Cardic ServicesCardiac Services was founded in 1968. It is at the forefront of supplying and supporting diagnostic and measurement equipment in Ireland and the UK with specific focus on ICU, Coronary Care, Theatre and Maternity. The business comprises a number of Divisions with Therapeutics & Simulation Solutions supplying Hospitals, EMS, GPs, Universities and B2B with a wide range of diagnostic and therapeutic equipment and supplies from ventilators, defibrillators, ECG machines, Training and Resuscitation equipment.The Hospital Division is mainly focused on Patient Monitoring, Resuscitation and Cardiology, Surgical Scopes, Clinical Information Systems and Fetal monitoring with the business concentrated in the acute areas of Hospitals i.e., intensive care, operating departments, coronary care units, emergency departments, cardiology investigations, resuscitation, neonatal intensive care, and labour wards. The Service & Education Division provides a comprehensive equipment repair service as well as offering a range of training courses. Business website:Cardiac Services is a business within the Medtech Division of Uniphar Group.Uniphar MedtechUniphar Medtech comprises 10 businesses across 21 markets and is the medical device arm of the Uniphar Group.Uniphar Medtech represents global leading medical device manufacturers across a multitude of specialities. We train, we educate, and we support our customers through dedicated clinical specialists across Sales & Technical Service, Clinical IT, Clinical Applications, Training and Education and Customer Service.We are more than a distributor; we are a total solutions provider. Each of our businesses compete under their individual brand identity and respective specialities. Uniphar Medtech is the umbrella structure for all 10 brands and in addition incorporates our centralised support functions across Quality and Compliance, Logistics, Warehousing, Operational Excellence, Marketing, HR, Finance & IT. Business website:Uniphar Medtech is a Division of the Uniphar Group.

Expected salary

Location

Ireland

Job date

Wed, 26 Jun 2024 00:26:26 GMT

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