Customer Service Agent – Hybrid (VC)

Bill Gosling Outsourcing is committed to the career development of our people. If you are interested in joining a company with modern facilities and a team environment, click on the “Apply” button to get started!

Amazing organizations don’t just happen!

Vision, strategy and innovation come to life through execution.

Help create the future of our growing company, where our diverse talent and culture provide the competitive advantage to help Bill Gosling Outsourcing and its flock win big.

We are currently hiring Customer Service Agents to add to our growing Team.

Full Time Opportunities

Competitive Salary

Hybrid work environment

Equipment will be provided by us

• First Day of orientation will be onsite

WHAT YOU WILL DO

As a Customer Service Agent, you will:

• Help customers with their questions and complaints
• Give customers information about products and services
• Ensure customer satisfaction and provide professional customer support
• Negotiate payment terms and arrangements, where applicable
• Update customer files with appropriate information and ensure the information being placed in customer files follow regulatory, client-specific, and corporate guidelines
• Respond to customers on all inbound/outbound calls

WHY WORK WITH US

• Competitive Salary starting at $16.50/ hour
• Health & Dental Benefits are available after an initial waiting period
• Casual Dress Code
• An amazing work culture where you can learn and grow
• Full Time Opportunities
• Hybrid work environment (minimum once a week in the office, based on client requirements)

ABOUT YOU

• You enjoy talking to people on the phone
• You are empathetic, a good listener, and want to help others
• You have a desire to grow and drive your career forward
• Open availability Monday to Saturday, 8.00am to 8.00pm and Sunday 9.00am to 6.00pm

WHO ARE WE

Bill Gosling Outsourcing provides business solutions to our clients with various types of services including Customer Service, Accounts Receivable Management, Customer Sales, Contact Centre Technology, and Business Process Outsourcing. With over 60 years in the call centre industry, we have the technology and resources to help our clients get their brand where it needs to be and grow their business.

We provide career opportunities in Customer Service and Sales, with various shifts and full time hours in our state-of-the-art call center. We strive to create a fun, diverse, and engaging workplace which promotes both personal and professional growth.

Office Location: London, Ontario

CHECK US OUT FOR YOURSELF

Instagram: @bgocareers

Facebook & Linked: @BillGoslingOutsourcing

Website – https://www.billgosling.com/careers

Bill Gosling Outsourcing is committed to ensuring equal access and participation for people with disabilities. People with disabilities will be treated in a way that allows them to maintain their dignity and independence. 

We believe in integration, and we are committed to meeting the needs of people with disabilities in a timely manner. We will do so by removing and preventing barriers to accessibility and by meeting our accessibility requirements under Ontario’s accessibility laws. Accommodations are available on request for candidates taking part in all aspects of the selection process.

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